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 QuantumPion
Super Critical
Team Member
Joined: Aug 2004  VA, USA
 Posts: 2523 Feedback: 100% (16) |
Posted: 4/20/2012 11:54:16 PM
Is it just me or is opticsplanet.com unnavigable with firefox? The page displays fine but I cannot scroll. There is no scroll bar and I cannot manually scroll up or down with the mouse or keyboard either. It works fine under IE 9 though.
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Posted: 4/20/2012 11:57:55 PM
Works fine here.
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Posted: 4/20/2012 11:58:57 PM
Clear your cache and disable any add-ins and try again. If Firefox up to date? Hold down Shift and refresh the page.
I have no issues with the site. |
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QuantumPion
Super Critical
Team Member
Joined: Aug 2004 VA, USA
Posts: 2526 Feedback: 100% (16) Link To This Post |
Posted: 4/21/2012 2:36:31 PM
I tried clearing my cache and disabling adblock+ but it still does not work in firefox (version 12.0 beta).
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opticsplanet
Member
Industry Partner
Joined: Oct 2003 IL, USA
Posts: 407 Feedback: 0% (0) Link To This Post |
Posted: 4/23/2012 9:24:17 PM
That's odd. We've recently changed our website so it could be a bug from the update. I've forwarded this problem to our web developer and asked him to take a closer look at this. Thank you for letting us know and sorry for the inconvenience!
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opticsplanet
Member
Industry Partner
Joined: Oct 2003 IL, USA
Posts: 422 Feedback: 0% (0) Link To This Post |
Posted: 5/1/2012 5:49:04 PM
Hello there! I just wanted to follow up with you about the website issue. I asked our web development team to take a closer look at the issue you reported. They found a bug that only affected Firefox 12.0 browsers. It should be fixed now, but if you're still having trouble with it clearing your cache or pressing CTRL+F5 should do the trick.
I apologize for the inconvenience and thank you for reporting the problem! Please feel free to contact me if you have any further questions or concerns.
Best regards,
Cynthia D. |
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