User Panel
Posted: 7/25/2016 1:39:58 PM EDT
I just logged on to my SS account to check the status of my order. When I go to "My Transfers" it keeps giving me an error message. Is your system down currently?
Thanks! |
|
I got "an error has occurred" when I tried this morning. Figured I would just wait a day or two and try again, not like I expect that anything has changed.
|
|
Same for me yesterday and today. Sounds like just a website issue. I'm sure they'll square it away soon.
|
|
"My Transfers" and "My Customer's Transfers" both say "No Transfers", and has for almost two weeks now.....
|
|
Something is crashing that part of the site. We get it up and then it goes down. We are working to fix it.
|
|
|
Yeah my form 3 might have got approved, not that it really matters
|
|
We are working on it. There are a lot of changes taking place right now. Sorry for any issues.
|
|
|
Any update on this?
Been a week since the last post, website is still throwing errors. Thanks |
|
|
Came here to ask about his error message, glad it's not just me.
|
|
Im in the same boat, "MY TRANSFERS" has been showing error message for over a month now!
|
|
|
We have our website guys working on it. We don't have an ETA. Sorry for any inconvenience.
|
|
Silencer Shop's IT Deptartment seems to be able to add new products to the main page and also make updates and posts on various other pages of their website
However, the "My Transfers" is still down 2+ months? |
|
yep, I wondered the same thing myself......I had to call to get updates on the last two suppressors I purchased a few months back....no updates or emails.....worries me about the chances of getting an email from them when it's been approved....
|
|
SS submits the F4 for your dealer, but the approval notification will come from your local dealer.
|
|
Quoted:
Silencer Shop's IT Deptartment seems to be able to add new products to the main page and also make updates and posts on various other pages of their website However, the "My Transfers" is still down 2+ months? View Quote Yeah, I'm coming up on 2 months now since I bought my can, and they haven't even started the form 4, not to mention as you say I have no way of knowing anything about my form 3. I'm completely in the dark |
|
Quoted:
yep, I wondered the same thing myself......I had to call to get updates on the last two suppressors I purchased a few months back....no updates or emails.....worries me about the chances of getting an email from them when it's been approved.... View Quote You won't get an email from them when it's approved, because they'll have no idea it happened. Your local dealer receives the stamp, not SS. Once SS ships it to local dealer, it's out of their hands and you'll need to check with local dealer (who should notify you when they receive the approved form. |
|
I understand what you are saying, however their (SS) website says We track every transfer from the time it is submitted up until the approval is received. ...so.....the website is wrong?
|
|
I think at this point we'd like to be able to track anything other than a website error
|
|
Quoted:
I understand what you are saying, however their (SS) website says We track every transfer from the time it is submitted up until the approval is received. ...so.....the website is wrong? View Quote This was for purchases prior to August 2015 when we changed our business model. The page you are looking at is something that will be updated once we have some reporting from the FFL's. Because the page still tracks form 3's accurately we didn't want to take it down. |
|
Quoted:
This was for purchases prior to August 2015 when we changed our business model. The page you are looking at is something that will be updated once we have some reporting from the FFL's. Because the page still tracks form 3's accurately we didn't want to take it down. View Quote View All Quotes View All Quotes Quoted:
Quoted:
I understand what you are saying, however their (SS) website says We track every transfer from the time it is submitted up until the approval is received. ...so.....the website is wrong? This was for purchases prior to August 2015 when we changed our business model. The page you are looking at is something that will be updated once we have some reporting from the FFL's. Because the page still tracks form 3's accurately we didn't want to take it down. It will still tell us when the check has been cashed and such right? I know beyond that it's kinda hard to know where the ATF is on anything other than people and dealers posting when form 4's are approved, which isn't a exact science. |
|
|
Quoted:
LOL now that was funny. It is frustrating when 1/2 the time you go to check you can find NOTHING but the Error message View Quote View All Quotes View All Quotes Quoted:
Quoted:
I think at this point we'd like to be able to track anything other than a website error LOL now that was funny. It is frustrating when 1/2 the time you go to check you can find NOTHING but the Error message Half the time?? Hell, it's all the time I check my account |
|
What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so
|
|
Quoted:
What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so View Quote I'm still waiting to receive the stuff needed to start form 4. Form 3 was approved at end of june. |
|
Send me a message with your order number. You should have received emails to complete your form 4.
|
|
Quoted:
What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so View Quote That page is not updated since we don't receive but a few form 4's a year now. The dealer receives the approved form 4 now. |
|
Quoted:
I'm still waiting to receive the stuff needed to start form 4. Form 3 was approved at end of june. View Quote View All Quotes View All Quotes Quoted:
Quoted:
What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so I'm still waiting to receive the stuff needed to start form 4. Form 3 was approved at end of june. Im 8 weeks in from purchase, and my alpha will be at my dealer thursday, not a peep on a form 4 yet |
|
Quoted:
That page is not updated since we don't receive but a few form 4's a year now. The dealer receives the approved form 4 now. View Quote View All Quotes View All Quotes Quoted:
Quoted:
What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so That page is not updated since we don't receive but a few form 4's a year now. The dealer receives the approved form 4 now. Whew, that's actually good news then |
|
We are working on it. Hopefully it will be back up this week.
|
|
|
Looks to be back up and running! It is for me, anyway.
Good job, SS! |
|
|
Quoted:
Back up for me too. Yikes, check not even cashed yet for a June submission. View Quote View All Quotes View All Quotes Quoted:
Quoted:
Looks to be back up and running! It is for me, anyway. Good job, SS! Back up for me too. Yikes, check not even cashed yet for a June submission. same boat here, not really expecting that can until next year about this time |
|
Quoted:
Back up for me too. Yikes, check not even cashed yet for a June submission. View Quote View All Quotes View All Quotes Quoted:
Quoted:
Looks to be back up and running! It is for me, anyway. Good job, SS! Back up for me too. Yikes, check not even cashed yet for a June submission. My orders in early summer were my first with Silencer Shop....will it show online on my account when the Form 4 Tax Stamp sent to the ATF by Silencer Shop is cashed? |
|
Quoted:
My orders in early summer were my first with Silencer Shop....will it show online on my account when the Form 4 Tax Stamp sent to the ATF by Silencer Shop is cashed? View Quote View All Quotes View All Quotes Quoted:
Quoted:
Quoted:
Looks to be back up and running! It is for me, anyway. Good job, SS! Back up for me too. Yikes, check not even cashed yet for a June submission. My orders in early summer were my first with Silencer Shop....will it show online on my account when the Form 4 Tax Stamp sent to the ATF by Silencer Shop is cashed? My previous purchase through SS showed the date the check was cashed. |
|
you might have to call to get your "check cashed date", they will be happy to help..
|
|
Sign up for the ARFCOM weekly newsletter and be entered to win a free ARFCOM membership. One new winner* is announced every week!
You will receive an email every Friday morning featuring the latest chatter from the hottest topics, breaking news surrounding legislation, as well as exclusive deals only available to ARFCOM email subscribers.
AR15.COM is the world's largest firearm community and is a gathering place for firearm enthusiasts of all types.
From hunters and military members, to competition shooters and general firearm enthusiasts, we welcome anyone who values and respects the way of the firearm.
Subscribe to our monthly Newsletter to receive firearm news, product discounts from your favorite Industry Partners, and more.
Copyright © 1996-2024 AR15.COM LLC. All Rights Reserved.
Any use of this content without express written consent is prohibited.
AR15.Com reserves the right to overwrite or replace any affiliate, commercial, or monetizable links, posted by users, with our own.