Originally Posted By matt84:
10x Magpul M3 30rnd mags
2x 10 packs of Magpul 20rnd .308 mags
I placed the order on 12/21 and received order confirmation stating they were back ordered. I have been checking the online account and pending orders to see their status never changed until Friday night when the enitre order disappeared from the orders pending section!! Called today and was told there was a glitch and my magazines went from *Backordered to Notfiy!!! Holy hell man! After several calls and an hour on the phone I was basically told this was a glitch on their side, I would be notified and have 7 days to claim the stock being held, but that my items would not automatically ship... I knew my father ordered some of the same mags on 12/20, told him to double check if he saw the same as me and report back, his too are missing and presumed FUBAR. What is to say I will ever be notified!?
Although the reps were very nice on the phone they did say they could not manually enter the SKU's again without changing the order number and I losing my place in line.
Anyone else seeing anything like this
Yes ... they told me their back office system is seperate from their web system, and the database was out of sync.
If I were you, id just call every Tuesday or Tuesday and Friday, so you make sure a week doesn't go by.