Everyone says you guys are great but i run into issues sometimes when I try to give you guys my money.
For instance, I just got off the phone with a guy named Mark. I'll skip the rant about the lengthy hold time.
This is just about exactly what I said:
"Hi Mark, I have a Holosun 503c. I'm running it on the high mount it comes with on my AR. I'm looking to buy one of your 6x magnifiers with your flip to side mount. But I just want to make sure I get the correct height because I've read the 503 series is a tad off due to the battery compartment. So should I buy lower 1/3 or absolute?"
Mark: "um.....Holosun 503c....ok let me check our sight. Um....I don't see a Holosun 503c. Do you mean 403?"
Me: "uh...no it's the 503c"
Mark: "I see a 503gu"
Me:" no it's the c. I think you guys sell them....or did. Anyway the gu just stand for cosmetic option I think"
Mark:"when did you order it?"
At this point I'm asking myself why it fucking matters when I ordered it. The guy sounded clueless. How does a guy who deals with this stuff not know about the 503c?
Me: "I ordered it last week"
Mark:" let me look st your account"
Me:"ummmmm, ok....uh...why?"
At this point I'm annoyed and i must assume this guy is going to give me information I don't trust. And that's the rub. Even if he is right I wouldn't trust him. He didn't know what the 503c was. I even told him "it's the same sight as the one with your ACSS reticle". Clueless. And I'm not saying that to be s jerk it's just the best word to describe how he sounded. Maybe not clueless but just lost. I said ACSS and it seemed like it was the first time he heard the term.
And truth be told I wanted that version but you guys didn't have it in stock and you don't compete with the Amazon same day shipping for $9.98. I don't hold that against you but the way, I just needed it quickly last week.
I just told the guy thank you and I hung up.
I mean listen, please tell me if I'm out of line but how can I be comfortable taking information from someone who clearly knows less than me about a product and he's the one selling the stuff.
Am I wrong that you guys sell or at least use to sell the 503c? I thought you did. Even if you don't you sell other Holosun sights that are almost the same. And even if you didn't I would think you guys would be able to figure out which one of your mounts works with the sights they are made for even if it's a model you don't carry.
I'm honestly blown away. Completely flabbergasted. I don't mean to call Mark out but he just sounded so lost.
"503c....?....uh you mean 403". No Mark, I mean 503c.