I recently picked up a used ak47 pistol that was outfitted with a midwest industries railed fore end and PRIMARY ARMS red dot. The controls on the sight was having some issues so I figured I'd contact the company fully expecting to be told tough luck! They told me the optic was out of warranty but to send it in anyway and they would do their best to fix it free of charge.
I got an email today stating their tech was able to repair the optic and it was on it's way back to me free of charge.
Just wanted to let others know of their outstanding customer service.
FAST FORWARD ABOUT 5DAYS
Arrived today. They even sent it with a bikini cover, a torx wrench, a low rail mount, and a lens cloth all at no charge.
When a company does right by me without having to ask then I like to let others know about it.
THANK YOU PRIMARY ARMS!