I ordered some 9mm on July 4th. Order 2100815995
A month later after multiple ignored emails, a portal that provides zero information I took time to call to determine what the story was.
I spoke with an individual who had zero interest in helping me.
I was told she did not know why it had not shipped but that a single person needed to authorize all shipping and this was not done yet. When asked why I had received zero response to my emails for weeks, she told me I should have called that email is not a good way of communicating. When I suggested that the orders state that email is not an effective way of communicating with PSA she got absurdly bitchy and told me she did not own the company.
When I asked if I would get an email confirmation when the order was processed correctly I was told no.
It seems like things are slower and process is more broken than normal. I won't be volunteering for that again.
I guess I sit and hope the ammo comes eventually.