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Bub0214
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Posted: 9/1/2011 11:50:24 AM
It is my understanding Specialized Armament specializes in Colt parts and repairs. I visited their web site, looks good no problem. However, I've sent them a couple e-mails about doing some work on my AR, but no reply. Worried me alittle about doing business with these guys. What kind of experience have other folks out there had dealing with SA.
Combat_Jack
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Posted: 9/1/2011 11:55:05 AM
Who did you email? Try Mark Gale, sometimes I email him late on Saturday and hear back immediately.
"In his mind he was commanding troops; he had the right to interfere and this he believed to constitute command." Hemingway
Bub0214
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Posted: 9/1/2011 12:00:36 PM
I e-mailed Mark. Maybe I should try again.
KILLERB6
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Posted: 9/1/2011 12:34:47 PM
They are good to go in my book.

They usually answer my e-mails promptly, but you could call them as well.
Marty369
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Posted: 9/2/2011 2:45:45 AM
I'd call them. Be specific with what you want, they dont usually have the time to BS ar's.

Ken is good people.
Predator
I drank a case of beer, just to watch it die!
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Posted: 9/2/2011 3:13:44 AM
Check your spam folder.

About SAW specifically... Any work you have them do will cost you, BUT it will be done right.

Oh and a word of advise. I have made the mistake of asking Ken too many questions in the past (i.e. 2 questions.) He got pissed off that he had to deal with non-LEO scum like me and was quite rude. BUT Ken has been the only guy on the block who can get genuine Colt parts and performs perfect service on rifles and 1911's, so I always give him a free pass for not being the nicest guy in the world. In fact one of my last orders from them I threw in a bunch of crush washers, but ended up getting a bunch of peel washers. I did not bother contacting them to have it corrected for fear my dick might be electronically ripped from me by Ken via email.

Of course now that Colt has started to offer parts direct, for some things I no longer use SAW, like new BCG's.
"A good plan violently executed now is better than a perfect plan executed next week." -George S. Patton
sonny18
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Posted: 9/2/2011 10:45:43 PM

He has whatever you need for a colt ar15 but his prices are way to high.
_DR
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Posted: 9/2/2011 11:45:31 PM


Pick up the phone. I have never had a problem reaching them that way.
I had rather have a plain, russet-coated Captain, that knows what he fights for, and loves what he knows, than that you call a Gentleman and is nothing else.

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_DR
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Posted: 9/2/2011 11:46:31 PM
Originally Posted By sonny18:

He has whatever you need for a colt ar15 but his prices are way to high.


Colt pistols are in line though, I was looking at a Gov't model on their site for $723, not too bad.
I had rather have a plain, russet-coated Captain, that knows what he fights for, and loves what he knows, than that you call a Gentleman and is nothing else.

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Bub0214
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Posted: 9/3/2011 12:43:08 AM
Finally got through. Services are a little pricey, but not out of reason for what I understand is quality work and geniune Colt parts.
AKSU
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Posted: 9/6/2011 1:35:52 PM
I wouldn't send them a dime. Their pricing is at ASS RAPE levels.
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DieselII
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Posted: 9/6/2011 3:34:16 PM
I also have had similar experience in not being able to reach anyone on the phone and had no response via two separate e-mails ??

Colt customer service also recommended calling them as they do have what you need genuine Colt parts.

I moved on at that time - maybe next time .....
DanTSX
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Posted: 9/6/2011 4:55:19 PM
[Last Edit: 9/6/2011 4:56:19 PM by DanTSX]
I don't think their prices are that bad. Its their shipping cost that is absolutely insane. I've paid too much to have them ship products to the wrong address to only tell me "too bad" as a response from their CS.
Sorry, that's the same as not shipping product in my eyes.
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CAC01
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Posted: 9/7/2011 4:34:01 PM
Originally Posted By AKSU:
I wouldn't send them a dime. Their pricing is at ASS RAPE levels.


Where can you get Colt parts for less?
Know what you don't know...
Predator
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Posted: 9/7/2011 4:56:44 PM
Originally Posted By CAC01:
Originally Posted By AKSU:
I wouldn't send them a dime. Their pricing is at ASS RAPE levels.


Where can you get Colt parts for less?


http://www.coltsmfg.com/ShopOnline/tabid/62/CatID/35/Rifles.aspx

"A good plan violently executed now is better than a perfect plan executed next week." -George S. Patton
Shawnmt6601
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Posted: 9/7/2011 6:20:10 PM
Originally Posted By AKSU:
I wouldn't send them a dime. Their pricing is at ASS RAPE levels.


I agree

I want to liek them and buy from them. but I just cant do it. I guess they could do it when colt was not selling the same stuff cheaper on line. no they are just out of their gourds
"Just like every serial killer already knows, eventually fantasy does not do it for you anymore"

I have to return some video tapes.

shikata ga nai
jcrowl
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Posted: 9/10/2011 1:57:44 PM
They're still selling Colt BCGs for $225, $35 more than Colt charges direct from their website.
Shawnmt6601
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Posted: 9/10/2011 7:40:04 PM
Originally Posted By jcrowl:
They're still selling Colt BCGs for $225, $35 more than Colt charges direct from their website.


yeah its pretty crazy if you ask me
"Just like every serial killer already knows, eventually fantasy does not do it for you anymore"

I have to return some video tapes.

shikata ga nai
M-Aurelius
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Posted: 10/9/2011 8:49:08 AM
"Mileage varies depending on driver"

I have dealt with both Mark and Ken from Specialized Armament. Coincidentally, they came highly recommended by folks from Colt. Both ex-military and great people. Very trustworthy and honorable.

Usually, the best way to contact them is by phone. They run a small, quality operation. So sometimes Mark will be out bringing in the UPS shipments, in the shop or some other mundane duty and can't answer the phone. That's just how they roll.

Oh, and they will often work with you on price (within reason) and offer an LEO discount.
Industry » Colt