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Take your knife and scratch "braindead" in the top of that mount where you set your commie-made plastic level. Braindead will help me keep it straight. I bet you a $100 gift certificate that I can place in the top-10 of the 1 MOA Challenge using that mount. View Quote View All Quotes View All Quotes Quoted:
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You insinuated that I'd need to kiss your ass to get it fixed. You only honor the warranty to people you deem worthy? No I insinuated you insinuated you'd be glad to screw a guy in EE. For a guy (you) that buys often from EE, that might not be prudent. From the way you're handling a shipping issue for a defective product, anyone who buys anything from you is a sucker- this thread made that very evident. Take your knife and scratch "braindead" in the top of that mount where you set your commie-made plastic level. Braindead will help me keep it straight. I bet you a $100 gift certificate that I can place in the top-10 of the 1 MOA Challenge using that mount. You just keep going... You realize you lose more customers than you gain from threads like this, right? This doesn't make you look witty, charming, or like a big man- it makes you look like another rude business owner who thinks their product is infallible- see Red Jacket, Orange County Choppers, Amy's Baking Company, etc. |
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I'm a LT customer for life, compulsive liars and people who can't even use an appropriate made level won't sway me away
Can still hook you up with some cheese bro |
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You just keep going... You realize you lose more customers than you gain from threads like this, right? This doesn't make you look witty, charming, or like a big man- it makes you look like another rude business owner who thinks their product is infallible- see Red Jacket, Orange County Choppers, Amy's Baking Company, etc. View Quote You forgot TROY. Get outta here. Take that TROY rail with you. |
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... This means my trip needs to be cancelled due to their defective product. ... View Quote View All Quotes View All Quotes Quoted:
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"received an email back sometime later asking me to send it in. After explaining that it must be a manufacturing defect due to the lack of use/damage and that I have a trip planned and need the mount, I asked that a replacement be sent out so I'm not down a rifle for the two weeks turn around. This request was denied, as was my request to return the product." Wait so they said send it in... ... This means my trip needs to be cancelled due to their defective product. ... No. This means your trip needs to be cancelled due to YOUR piss poor planning. Don't blame someone else for your lack of mental fortitude. |
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You forgot TROY. Get outta here. Take that TROY rail with you. View Quote View All Quotes View All Quotes Quoted:
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You just keep going... You realize you lose more customers than you gain from threads like this, right? This doesn't make you look witty, charming, or like a big man- it makes you look like another rude business owner who thinks their product is infallible- see Red Jacket, Orange County Choppers, Amy's Baking Company, etc. You forgot TROY. Get outta here. Take that TROY rail with you. True story, that rail is 3 years old though- not much of an excuse, I'll admit. As far as the trip planning, I bought the scope last week when I saw it on special in the Team thread (sorry, buddy), the same day as the rings, I couldn't have done it any faster as the deal for it wasn't posted before then. |
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Hey drug if you flip the mount around (lock it in backwards on your rail) and use your level what happens?
eta: rail as in upper not your troy |
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Are you insinuating there's a weekend off in my future? View Quote View All Quotes View All Quotes Quoted:
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<snip> You just keep going... You realize you lose more customers than you gain from threads like this, right? Are you insinuating there's a weekend off in my future? Pride goeth before destruction, And a haughty spirit before a fall. |
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From the video, looks like the best part you have on that rifle is LaRue..
Troy rail, magpul mbus.... |
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Kreiger 20" barrel... Insulting the rifle doesn't change the fact that the mount is off. View Quote View All Quotes View All Quotes Quoted:
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From the video, looks like the best part you have on that rifle is LaRue.. Troy rail, magpul mbus.... Kreiger 20" barrel... Insulting the rifle doesn't change the fact that the mount is off. I was insulting the parts.... |
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From the video, looks like the best part you have on that rifle is LaRue.. Troy rail, magpul mbus.... Kreiger 20" barrel... Insulting the rifle doesn't change the fact that the mount is off. I was insulting the parts.... I'm not going to buy a top tits rail for a rifle that will never see anything aside from static position duty, the BUIS were thrown on because they're not worth selling- gen 1 MBUS are about as valuable as my SPR, lol. |
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Hadn't thought of that, just checked, same thing opposite direction for the level variance. View Quote View All Quotes View All Quotes Quoted:
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Hey drug if you flip the mount around (lock it in backwards on your rail) and use your level what happens? eta: rail as in upper not your troy Hadn't thought of that, just checked, same thing opposite direction for the level variance. well hmmmmmm worth a shot |
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You should do a video where you check the upper to show its level then mount the scope mount then check it again.
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I'm not going to buy a top tits rail for a rifle that will never see anything aside from static position duty, the BUIS were thrown on because they're not worth selling- gen 1 MBUS are about as valuable as my SPR, lol. View Quote View All Quotes View All Quotes Quoted:
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From the video, looks like the best part you have on that rifle is LaRue.. Troy rail, magpul mbus.... Kreiger 20" barrel... Insulting the rifle doesn't change the fact that the mount is off. I was insulting the parts.... I'm not going to buy a top tits rail for a rifle that will never see anything aside from static position duty, the BUIS were thrown on because they're not worth selling- gen 1 MBUS are about as valuable as my SPR, lol. I hear ya. Send the mount in, let Mark and his team work their magic and see what comes of it. Be patient. Mark is more than fair, but don't go slamming the guy in "His" own forum without even giving him a chance to help you out. |
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You should do a video where you check the upper to show its level then mount the scope mount then check it again. View Quote I did, that's the second video, I check the upper, the rail, mount the SPR, test the SPR, then the rail. https://vimeo.com/129261374 I'm not upset at him not willing to make it right, it's the lies and nonsense that caused me to give up on Larue. This is not how you treat a customer. |
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I did, that's the second video, I check the upper, the rail, mount the SPR, test the SPR, then the rail. https://vimeo.com/129261374 I'm not upset at him not willing to make it right, it's the lies and nonsense that caused me to give up on Larue. This is not how you treat a customer. View Quote View All Quotes View All Quotes Quoted:
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You should do a video where you check the upper to show its level then mount the scope mount then check it again. I did, that's the second video, I check the upper, the rail, mount the SPR, test the SPR, then the rail. https://vimeo.com/129261374 I'm not upset at him not willing to make it right, it's the lies and nonsense that caused me to give up on Larue. This is not how you treat a customer. Coming into his forum and slamming him is not the way to do business either. Let bye-gones be bye-gones and send your mount in and give them a chance to satisfy your discrepancy. |
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The only thing I can think of at this point is trying to adjust the locking levers and back the tension off just a little and see if it's too tight causing it to cant.
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you check the level on the top of the rail, what if the problem is in your rail/upper between in the low spots and they are not parallel to the top and not machined low enough? when those lugs sit in there it could be causing the cant, we have seen many cheap ass uppers and rails that arent machined deep enough and the 2 lugs will actually be what the mount rides on
just a thought |
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The only thing I can think of at this point is trying to adjust the locking levers and back the tension off just a little and see if it's too tight causing it to cant. View Quote Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. |
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Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. View Quote View All Quotes View All Quotes Quoted:
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The only thing I can think of at this point is trying to adjust the locking levers and back the tension off just a little and see if it's too tight causing it to cant. Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. you called sales did you ever ask to speak to tech support BEFORE asking for a new one to be shipped out? |
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Looks like HK Ozzie and Harley are on to something about the upper fit.. Turns out sometimes all it takes are a few shade tree mechanics
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If the upper is out of spec a little it could make a difference. Knowing Mark's pursuit of tight tolerances and consistency if you have something that's just good enough and add a quality part to the system it can make a world of difference.
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you check the level on the top of the rail, what if the problem is in your rail/upper between in the low spots and they are not parallel to the top and not machined low enough? when those lugs sit in there it could be causing the cant, we have seen many cheap ass uppers and rails that arent machined deep enough and the 2 lugs will actually be what the mount rides on just a thought View Quote Again, I'll say that if anyone at Larue bothered to talk to me about this, I would gladly have discussed it. The only call I had was Brandon at CS asking for pics, all I got after that was "send it in", and "we can't help you" as far as shipping a replacement. Zero problem solving/diagnosis, just send it it, which due to timing, doesn't work for me. Amazon's CS in India does a better job and they don't make up lies. |
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If the upper is out of spec a little it could make a difference. Knowing Mark's pursuit of tight tolerances and consistency if you have something that's just good enough and add a quality part to the system it can make a world of difference. View Quote where is ah64pilot when you need him, he had a DPMS 308 that was WAYYYY out of spec, it was terrible, situation seems familiar to this, LT took care of him |
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you called sales did you ever ask to speak to tech support BEFORE asking for a new one to be shipped out? View Quote View All Quotes View All Quotes Quoted:
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The only thing I can think of at this point is trying to adjust the locking levers and back the tension off just a little and see if it's too tight causing it to cant. Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. you called sales did you ever ask to speak to tech support BEFORE asking for a new one to be shipped out? YES! I never talked to sales, they made all that up, it never happened. I didn't want it shipped in, with this trip, the last thing I want is to be down equipment. That was their ONLY solution, this is why I came on here. |
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Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. View Quote View All Quotes View All Quotes Quoted:
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The only thing I can think of at this point is trying to adjust the locking levers and back the tension off just a little and see if it's too tight causing it to cant. Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. Mark just has a funny sense of humor at times. You said it yourself. Lighten up Francis... |
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bust out the micrometer and start taking measurements, measure depth from top rail to bottom of opening where the lugs are going in 3 spots and see how bad the rise is
any self respecting long range shooter reloads and with quality equipment so i know you have to have one |
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YES! I never talked to sales, they made all that up, it never happened. I didn't want it shipped in, with this trip, the last thing I want is to be down equipment. That was their ONLY solution, this is why I came on here. View Quote View All Quotes View All Quotes Quoted:
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The only thing I can think of at this point is trying to adjust the locking levers and back the tension off just a little and see if it's too tight causing it to cant. Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. you called sales did you ever ask to speak to tech support BEFORE asking for a new one to be shipped out? YES! I never talked to sales, they made all that up, it never happened. I didn't want it shipped in, with this trip, the last thing I want is to be down equipment. That was their ONLY solution, this is why I came on here. ok so the scope on your other mount, if you remove it, use it for this trip while LT looks the product over for you, and then switch back, do you really expect you POI shift to be that much? if you torque everything back to where it was i bet you wouldnt be more than a click either way off |
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Again, I'll say that if anyone at Larue bothered to talk to me about this, I would gladly have discussed it. The only call I had was Brandon at CS asking for pics, all I got after that was "send it in", and "we can't help you" as far as shipping a replacement. Zero problem solving/diagnosis, just send it it, which due to timing, doesn't work for me. Amazon's CS in India does a better job and they don't make up lies. View Quote View All Quotes View All Quotes Quoted:
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you check the level on the top of the rail, what if the problem is in your rail/upper between in the low spots and they are not parallel to the top and not machined low enough? when those lugs sit in there it could be causing the cant, we have seen many cheap ass uppers and rails that arent machined deep enough and the 2 lugs will actually be what the mount rides on just a thought Again, I'll say that if anyone at Larue bothered to talk to me about this, I would gladly have discussed it. The only call I had was Brandon at CS asking for pics, all I got after that was "send it in", and "we can't help you" as far as shipping a replacement. Zero problem solving/diagnosis, just send it it, which due to timing, doesn't work for me. Amazon's CS in India does a better job and they don't make up lies. It is my understanding the "we can't help you " was in response to you asking for a new Mount by the weekend.... Never mind you have been using thehe mount with no issues. I would like to know what your "shorter" distance is for not having an issue with the mount. |
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Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. View Quote View All Quotes View All Quotes Quoted:
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The only thing I can think of at this point is trying to adjust the locking levers and back the tension off just a little and see if it's too tight causing it to cant. Is that a possibility? If someone at Larue had mentioned trying this, I gladly would have- I got nothing but them asking me to send it in and then accusations/lies. As far as this being his forum, that's why I'm here- I had a product issue and needed help, what he gave was not help- it was him blowing off steam. Lying about me making ridiculous demands then denying it and blaming it on a communication error, pathetic. Stop, you came in swinging and slinging threats. Fire your gunsmith and do what I said - Properly adjust the mount, then do your best to eyeball the reticle vertically. Due to manufacturing variances, the reticle is not perfectly lined-up in the scope, so do your best. Sight it in and go shoot your 2" groups. |
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Again, I'll say that if anyone at Larue bothered to talk to me about this, I would gladly have discussed it. The only call I had was Brandon at CS asking for pics, all I got after that was "send it in", and "we can't help you" as far as shipping a replacement. Zero problem solving/diagnosis, just send it it, which due to timing, doesn't work for me. Amazon's CS in India does a better job and they don't make up lies. View Quote View All Quotes View All Quotes Quoted:
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you check the level on the top of the rail, what if the problem is in your rail/upper between in the low spots and they are not parallel to the top and not machined low enough? when those lugs sit in there it could be causing the cant, we have seen many cheap ass uppers and rails that arent machined deep enough and the 2 lugs will actually be what the mount rides on just a thought Again, I'll say that if anyone at Larue bothered to talk to me about this, I would gladly have discussed it. The only call I had was Brandon at CS asking for pics, all I got after that was "send it in", and "we can't help you" as far as shipping a replacement. Zero problem solving/diagnosis, just send it it, which due to timing, doesn't work for me. Amazon's CS in India does a better job and they don't make up lies. In their defense trying to diagnose a problem over the phone is a pain in the ass. A lot of times you spend a good portion of your day trying to find the simplest solution and waste time just to find out you have to send it in the the mfg anyway. Also think about how many people have purchased firearms and accessories over the last few years. Now think about how many of those people don't know jack about machining, tolerances, and good old fashion common sense. If CS spent their days pandering to every little nuance they wouldn't be productive. Instead it's just easier to throw everyone into the same category to be as efficient as possible when it comes to time management. At the end of the day the customer isn't always right, they are just the customer. And if they're reasonable and polite you just give them the pickle. |
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I'll see if reducing the tension alleviates things tonight and if not, I'll check the micrometer readings to see.
The problem with the scope is that a 1-4x doesn't reach out to the distance I was hoping for with my new 4.5-30x, different leagues. As far as his sense of humor, nothing about this thread was funny except the popcorn bucket being level. He lost me as a customer, for life. |
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In their defense trying to diagnose a problem over the phone is a pain in the ass. A lot of times you spend a good portion of your day trying to find the simplest solution and waste time just to find out you have to send it in the the mfg anyway. Also think about how many people have purchased firearms and accessories over the last few years. Now think about how many of those people don't know jack about machining, tolerances, and good old fashion common sense. If CS spent their days pandering to every little nuance they wouldn't be productive. Instead it's just easier to throw everyone into the same category to be as efficient as possible when it comes to time management. At the end of the day the customer isn't always right, they are just the customer. And if they're reasonable and polite you just give them the pickle. View Quote View All Quotes View All Quotes Quoted:
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you check the level on the top of the rail, what if the problem is in your rail/upper between in the low spots and they are not parallel to the top and not machined low enough? when those lugs sit in there it could be causing the cant, we have seen many cheap ass uppers and rails that arent machined deep enough and the 2 lugs will actually be what the mount rides on just a thought Again, I'll say that if anyone at Larue bothered to talk to me about this, I would gladly have discussed it. The only call I had was Brandon at CS asking for pics, all I got after that was "send it in", and "we can't help you" as far as shipping a replacement. Zero problem solving/diagnosis, just send it it, which due to timing, doesn't work for me. Amazon's CS in India does a better job and they don't make up lies. In their defense trying to diagnose a problem over the phone is a pain in the ass. A lot of times you spend a good portion of your day trying to find the simplest solution and waste time just to find out you have to send it in the the mfg anyway. Also think about how many people have purchased firearms and accessories over the last few years. Now think about how many of those people don't know jack about machining, tolerances, and good old fashion common sense. If CS spent their days pandering to every little nuance they wouldn't be productive. Instead it's just easier to throw everyone into the same category to be as efficient as possible when it comes to time management. At the end of the day the customer isn't always right, they are just the customer. And if they're reasonable and polite you just give them the pickle. The call lasted 2 minutes, I was told to email pictures and they'd call back, about an hour I got an email saying send it in. Not much effort on their part. |
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I'll see if reducing the tension alleviates things tonight and if not, I'll check the micrometer readings to see. The problem with the scope is that a 1-4x doesn't reach out to the distance I was hoping for with my new 4.5-30x, different leagues. As far as his sense of humor, nothing about this thread was funny except the popcorn bucket being level. He lost me as a customer, for life. View Quote Reducing tension on the levers is not in the instructions - RTFM. ETA - micrometer won't help you find the numbers you seek. |
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Cite evidence where Amazon sent out replacement without seeing the item being replaced. View Quote View All Quotes View All Quotes Quoted:
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<snip> Amazon's CS in India does a better job and they don't make up lies. Cite evidence where Amazon sent out replacement without seeing the item being replaced. They do this ALL the time, last month they sent me a second ACOG because the first one was delayed in shipping. I had it in 30 hours, shipped the other one back after it showed up a few days later. |
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Reducing tension on the levers is not in the instructions - RTFM. ETA - micrometer won't help you find the numbers you seek. View Quote View All Quotes View All Quotes Quoted:
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I'll see if reducing the tension alleviates things tonight and if not, I'll check the micrometer readings to see. The problem with the scope is that a 1-4x doesn't reach out to the distance I was hoping for with my new 4.5-30x, different leagues. As far as his sense of humor, nothing about this thread was funny except the popcorn bucket being level. He lost me as a customer, for life. Reducing tension on the levers is not in the instructions - RTFM. ETA - micrometer won't help you find the numbers you seek. The video you sent plainly disagrees with this. |
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They do this ALL the time, last month they sent me a second ACOG because the first one was delayed in shipping. I had it in 30 hours, shipped the other one back after it showed up a few days later. View Quote View All Quotes View All Quotes Quoted:
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<snip> Amazon's CS in India does a better job and they don't make up lies. Cite evidence where Amazon sent out replacement without seeing the item being replaced. They do this ALL the time, last month they sent me a second ACOG because the first one was delayed in shipping. I had it in 30 hours, shipped the other one back after it showed up a few days later. Oh, you're talking new. Cite evidence where someone like you bought a used mount 4 years ago and decided to bitch 4 years later and Amazon sent out replacement having not seen the supposedly defective one. |
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The video you sent plainly disagrees with this. View Quote View All Quotes View All Quotes Quoted:
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I'll see if reducing the tension alleviates things tonight and if not, I'll check the micrometer readings to see. The problem with the scope is that a 1-4x doesn't reach out to the distance I was hoping for with my new 4.5-30x, different leagues. As far as his sense of humor, nothing about this thread was funny except the popcorn bucket being level. He lost me as a customer, for life. Reducing tension on the levers is not in the instructions - RTFM. ETA - micrometer won't help you find the numbers you seek. The video you sent plainly disagrees with this. Disagrees with what/which ? |
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