Bought stuff from AIM numerous times but always had it shipped. Today I picked up my order because I happened to be in the area.
When I went to carry two boxes out to my car I told the guy I would have to make two trips because I have a bad back. I grabbed the lighter of the two and took it out to my car. I opened the hatch and put it in and the guy that waited on me followed me out there with the heavier box. I didn't expect that but it was greatly appreciated.
Also, while I was waiting on my order I could hear the employees taking phone orders. They were all super polite and professional to the customers on the other end of the phone.
I normally wouldn't make a post like this, but I was really impressed with the quality of customer service.
Keep up the great work AIM. You have a customer for life here.