OP, time to switch to decaf. SKD has THE best customer service in their industry. Why should they fuck around with exchanges when their method is more effective and faster? Why should they give support to a company who does not support the industry they cater to? Also, it takes a special kind of prat to not realize their site is dripping with awesome sarcasm.
Their business their rules. They don't post a number for a reason and quite frankly I don't blame them. The ninjas have always taken care of me and I know that by ordering with them, I'll always be in good hands.
I'm sure they won't miss your 40 dollar order.
SKD ninjas, fuck the haters. You will always have a loyal customer here
Almost everything there is from you and that's the WD patch on the backpack
-Kilt