Out of the blue I received an opportunity to shoot in the Colorado Adjunct General's Match about 5 days ago, the competition is 4 courses of fire, including Combat Rifle and Combat Pistol EIC matches. When I got the courses of fire on Thursday I discovered there were a couple of courses of which required fast reloading, and decided that something a little quicker than the issue mag pouches would be needed.
I went onto to SKD and ordered a couple of TACOs and a dump pouch, and after looking at estimated ship times decided that if I picked standard shipping I would get my order this Thursday, plenty of time. I was excited to finally have a reason to order some stuff from SKD as much as I have probably cost them in bandwidth over the years of browsing their site.
I included a note/comment that I had a match coming up the the weekend after next and how I thought the pouches would be perfect for my needs.
Today (Monday) I got home and a box from SKD was waiting on my doorstep, labeled 2 day. I checked my invoice and saw that I had indeed paid for standard shipping, and it looks like SKD upgraded it (perhaps they were worried the pouches wouldn't come on time?)
I just want to shine a light on this awesome customer service. I would have been totally fine if the items hadn't arrived on time due to my choice in shipping method, but this awesome service has totally sold me on SKD.
Now I just needs to shoot well this weekend and all will be good in the world.
TL;DR: SKD shipped faster than expected and got me my stuff real awesomely fast.