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Posted: 1/4/2002 4:01:44 PM EST
Arghhh!!!!!!!! I recall reading a post from one of our members in which he stated that he worked for Dell Support for Precision Workstations. Here's my dilemna: In the middle of burning CD's for the WTC project that I'm doing, my machine crapped out. Dell Support SUCKS! I paid over $12,000 + $750 for a 3 year on-site service contract for this machine just over a year ago and they don't have parts in stock for repair because it is now "obsolete" ! It's a 620 (s/n HFiGB). Tech support "thinks" it's either the MB or processor. They have no Xeon processors in stock ! The did manage to finally send me a replacement motherboard, which I installed. BUT... The system is still not functioning. (i do have some strange LED indications though) Can you please e-mail me so I can bug you with a few tech questions?? Thanks a million ! BTW: Anyone contemplating purchasing a Dell high-end machine for work or home should give careful thought to paying for on-site service. It's totally worthless !
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