Hey guys,
My wife tells me there was a slight vibration in the car all day. She felt it was from ice and snow built up in the rear wheelwells, and kicked it all out. Unfortunately, she didn't get behind the wheel. I feel the vibration was most likely from the tire, and she agrees, as she says it felt like that you get when ice is rubbing on the tires, hence her kicking it out. However, it was still built up between the upper a-arm and the tire. That is the ONLY place the tire is shredded....it is split open all the way around the inside sidewall where the a-arm is. The rest of the tire is intact. Sorry if I created confusion stating the tire is shredded.
The car goes in the 8th for the lower lateral ball joint recall. I am dealing with the dealership from now on, as the dealer people basically told my wife "too bad" with the other tire failures, without investigating the cause, etc. She has gone there for oil changes and other service, and been ignored at the counter for as long as 20 minutes.....she is shy and won't stick up for herself. The first two tires went flat without any apparent defects, and they held air when reinflated. I feel there is something wrong with the rims personally.
Tires are inflated to 40psi i believe it was. I will check later today to see where they are at now. I have to go out and change the fuel pump in my 92 K1500 with 224,000 miles on it and never stranded me with multiple flat tires.
Also, before you start slamming me as one of those "never please them" dealership whiners, be advised:
1. When you by a new car for $18,000 with a bumper to bumper warranty, any average person is not going to stand for buying new tires in the first year to two years of ownership, yet my wife has been forced to!!!! I feel if you buy a brand new car with a new car warranty, you should be taken car of with a smile, period, at least until the warranty runs out.
2. My GMC dealer (bought a couple used cars there and have all my service I don't do myself done there) treats me great. I have a specific mechanic there that I have do all my work, they are personable, really go easy on me with the time factors, and even went halfway with me on parts and labor on a used car my girlfriend bought there that had the head and head gasket go bad 1,000 miles after warranty (a Cutlass with a Quad 4....yuck! JUNK!). I think that would qualify as good service.
3. The whole reason I am asking for advice from some of you is so that I don't have any unrealistic ideas what the dealership's obligations to us are.
I should also add that I don't feel that we should have to plead our case to the tire manufacturer. It may be true, but that's still the dumbest thing I ever heard. I suppose if the injectors fail I have to talk to TRW???? Of if a wheel breaks, I have to talk to the Alumax foundry? Sounds like pass the buck to me.
You guys would have a fit if your new AR had a bad barrel and they told you you would have to talk to the barrel manufacturer!!!!
Again, thanks for your comments guys. I need to be educated on this whole new car thing I guess.