Here's a basic course in how we learn a language.

A child's brain is designed to create the language in its environment by age 6. After that the brain switches to other tasks that it needs to focus on. The brains of young children can learn more than one language easily during this time.

Older brains no longer have their innate linguistic knack for acquiring syntax. They can learn words but will have difficulty expressing themselves in meaningful sentences. They don't like being disfluent in English but the truth is unless they have an uncanny affinity for languages they will never master English like a native speaker.

Age is the great discriminator when it comes to learning a language. Let's take a sample Mexican family who has been here 7 years. It's composed of parents age 37 with four kids.  The parents will never master English but may develop basic conversational skills accompanied with a significant accent. The 18 year old son may learn more English than the parents, but will have difficulty with English. The 10 year old girl will have better English skills than the others. The two and  five year olds will probably be balanced bilinguals (equal proficiency in both) and they will not have accents.

The parents value English fluency but they have a tough time with it. If there were an easy way to develop it, they would take it.

You just described my family. Replace Mexico with Cuba.

in know hard working people right of the boat from italy who don't speak much english, why no italian help?

Because we have no territories that were Italian. We were close and almost annexed Sicily after WWII. 

We have actual sovereign US Territory that was.predominantly Spanish Speakers. New Mexico with the Old Empire Settlers, Puerto Rico, Parts of Florida, Texas, California, and Arizona, etc.....

Spanish is part of the very fabric of the US.

My biggest beef with it is that many don't even bother trying.
I have had lots of conversations with people from central and south America who have limited English language skills. I have zero problem helping them out with words and figuring out a way to communicate.
Why? Because they are at least trying.
I grew up with a lot of kids/grandkids of immigrants. Mostly from places like Italy, Germany and Greece.
Grandma who came here when she was 50 gets a pass on limited language skills.
Those who came here when a bit younger, I totally get not being fluent and/or having a heavy accent.

But kids that were born here or came as small children? No excuse. It is the system that has failed/coddled them.
It is a combination of lazy and a smug, arrogant sense of entitlement.
"This is California, learn fucking Spanish"... I have heard that more then once.

It's the same way with all immigrant families no matter the language. Put my family in Cuba and we'll be exactly the same. You can't change developmental biology.

All languages are complicated and difficult to learn unless you are under age 6.

Direct link Spanish option to:

http://www.gob.mx/tramites/migracion-visa-y-pasaporte

Press 1 for English muthafucka do you speak it