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Posted: 1/16/2017 8:15:44 PM EDT
No hate for me... the zipper on my "Hopper 20" broke after a few hard years on my boat. I called them up and explained the problem and expected nothing to be done. To my surprise they said to send a photo and a few minutes later they sent me an email they were going to replace my hopper 20 for free!!!  Yup "FREE"!!!!! Now that's not bad if I say so myself...

Link Posted: 1/16/2017 8:17:44 PM EDT
[#1]
Well you should have bought a knock-off brand...because expensive things are for stupid people...or something. GD has told me so!
Link Posted: 1/16/2017 8:18:09 PM EDT
[#2]
What you don't know is that you already paid for the replacement.
Link Posted: 1/16/2017 8:18:38 PM EDT
[#3]
My Tundra 65 lid started warping and they sent me a free 75 in exchange for the old one.

eta:  It was probably about 7 or 8 years old.
Link Posted: 1/16/2017 8:20:25 PM EDT
[#4]
I own a Yeti a H&K a Montblanc pen and a Rolex.
Like a fucking BOSS.
Link Posted: 1/16/2017 8:22:00 PM EDT
[#5]
A yeti diaper bag ?
Link Posted: 1/16/2017 8:23:03 PM EDT
[#6]
Love my Hopper 20 and looking forward to getting the Flip this spring.  My 65 has been a beast also..........  Good thread Slugo!!  Good to know they stand behind their warranties..........
Link Posted: 1/16/2017 8:24:13 PM EDT
[#7]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
What you don't know is that you already paid for the replacement.
View Quote
 a few replacements
Link Posted: 1/16/2017 8:24:25 PM EDT
[#8]
i own lots of yetis.   i like yeti things 
Link Posted: 1/16/2017 8:25:27 PM EDT
[#9]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Love my Hopper 20 and looking forward to getting the Flip this spring.  My 65 has been a beast also..........  Good thread Slugo!!  Good to know they stand behind their warranties..........
View Quote


My YETIs at work!!!
Link Posted: 1/16/2017 8:46:05 PM EDT
[#10]
Drago did the same thing for my rifle bag, for the same reason, and they sent it with a sticker.  Good customer service is worth lots.

I like my Yeti, and my Ozark Trail, and my rifle bag.
Link Posted: 1/16/2017 9:06:12 PM EDT
[#11]
My rotomold Ozark Trail cooler broke a latch and guess what one phone call and no pictures and they sent me two replacements.
Link Posted: 1/16/2017 9:07:50 PM EDT
[#12]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
My rotomold Ozark Trail cooler broke a latch and guess what one phone call and no pictures and they sent me two replacements.
View Quote

Lol
Link Posted: 1/16/2017 9:24:22 PM EDT
[#13]
The vortex of the cooler world?
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