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I need to call and have a bitch fest.
I just got their fiber installed. It's time for me to be given the deals they're giving everyone else.
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Exactly how I felt. I typically do not rant and rave, but enough is enough...plus the first CS rep was purposefully misleading and evasive. Wife's parents bounce around between TWC, DTV and local phone/internet company and get great deals while the loyal 20 yr DTV customer funds it. Changing to the local fiber company for internet/phone and tried their TV service (shitty UI, limited DVR service, etc) really opened my eyes to alternatives. Ideally I want to cut the cord, but I need to get a newer TV in the family room, which gets all of the use, so that its easier to use. So right now looking to optimize cost and feature wise what I have, plus I can keep NFLST and watch my hometown team.
DTV Now could be the answer as to how to get the Fox News type channels which always seems to be missing from any conversation about cutting the cord. I have an OTA antenna and distribution amp to all sets now. After the dust settled on my DTV call I asked them for info on Now and all they could tell me was that 1) go to directv.com and search on directv now and then sign up for more info (I did, nothing yet) 2) it starts at $35/month for 100 channels and you are limited to "2 streams at a time".