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I can't wonder how many potential new gun owners have been turned off entirely by visiting a gun store for the first time and having to interract with some mutant behind the counter.
I don't think I"ve ever been to a gun store and enjoyed the experience. Most make me feel like a need to shower as soon as I get home. Internet + a good FFL are the way to go. |
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I've had that exact same treatment just picking a gun up. I finally had to walk up to the guy and say "I'm here on my lunch and i'd like to pick up the gun I ordered before i'm back late from my hour lunch."
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I'm with you Swingset. My three closest choices are the following: 1 - One grouchy old guy who has somewhat high prices on guns, though a decent selection and retarded prices on a shitty selection of shitty ammo. It is frequented by an aging, smelly bunch of fudd farts who mill around grunting at each other about which local doctor sucks the worst and whether Burger King or McDonald's is the "healthier" choice for their lunch. I doubt that a single one of them has purchased anything more than a choke for a shotgun they never shoot, in several decades. If you can manage to get his attention diverted from his be-plaided, hairy, exposed ass-cracked, malodorous fuddie buddies long enough to get him to waddle over to the counter with the gun you want to look at, he sneers and grunts at you while you check it out. And this is the best LGS in my immediate area... View Quote Hmm... would this be in Danbury, by chance? If not, there's certainly one like this in Danbury... |
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<<<SNIPPED>>> Fuck, I wish you could just Amazon Prime all your guns and ammo. <<<SNIPPED>>> View Quote You're Gorram right. Shitty gun stores would be a thing of the past lickity-fucking-split. As far as I'm concerned, they're essentially subsidized by anti-2A laws. I walked into a local one and was told the FFL transfers were $75, and an extra $15 (maybe it was $25?) if you didn't buy the gun from them. Fuck them. |
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Quoted: I can't wonder how many potential new gun owners have been turned off entirely by visiting a gun store for the first time and having to interract with some mutant behind the counter. I don't think I"ve ever been to a gun store and enjoyed the experience. Most make me feel like a need to shower as soon as I get home. Internet + a good FFL are the way to go. View Quote I've done the internet thing but then I feel guilty going to the FFL to pick them up because they didn't get my business. |
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Yep.....gotta be more assertive.
Stand tall, grab your balls and say..." Hey man....you wanna sell a gun or not?" Works for me |
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OP you hit the nail on why PSA gets a ton of my business just to avoid the human interactions.
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When I was a teenager I worked at a gun store for about three weeks. $6/hour and %0.5 commission. The owner was more racist than a GD "Would you let your daughter date a black guy thread" as well as a criminal who liked to talk about his crimes. Shit job, and sadly it's all too typical of gun stores.
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Thousands of guns is my guess. At the minimum they lose the repeat customer. I've done the internet thing but then I feel guilty going to the FFL to pick them up because they didn't get my business. View Quote View All Quotes View All Quotes Quoted:
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I can't wonder how many potential new gun owners have been turned off entirely by visiting a gun store for the first time and having to interract with some mutant behind the counter. I don't think I"ve ever been to a gun store and enjoyed the experience. Most make me feel like a need to shower as soon as I get home. Internet + a good FFL are the way to go. I've done the internet thing but then I feel guilty going to the FFL to pick them up because they didn't get my business. See my post above... I don't feel guilty at all. If gun stores had to compete with a long distance electronic retailer without the crutch of the transfer/paperwork laws, then I might consider buying from them as they have extraordinarily better service and prices. After all, can't exactly stay in business by marking up a gun 50% if I can the same thing shipped directly to my door for 2/3 of your cost. |
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I don't buy guns in person stores, ever. I don't know of any other business where the sort of nonsense described in the OP is not only tolerated, but seems to be the industry norm. View Quote Exactly my stance, I did everything as a private sale before WA enacted its retarded laws on the subject. |
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There are two guns stores in the area I don't mind dealing with. I'm always greeted and asked to let them know if I want to see anything in particular. Even on a busy day, I've never had to wait an unreasonable amount of time for help. I even walked in on a Saturday when the store was packed. The guy manning the register asked if I needed help, told him what I was there to get. less than 5 minutes later I'm walking out the door with what I wanted, despite the counters being busy.
I will spend extra money (within reason) to help these guys stay in business. |
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It isn't just gun shops that suffer from this. Went to buy a new guitar a few weeks ago and the owner of the music shop I went to didn't act like he really cared too much about selling anything at all. I asked what acoustic guitars he had and tried to ask some questions. He just said "what you see is what we have." then went back to bullshitting with whoever. I left and went somewhere else where a younger hippy looking guy was actually helpful, answered questions, played some for me so I could hear them from a distance. Spent 5 minutes in one shop and $500 in the other.
As far as gunshops I get tired of hearing the same whining about how internet retailers are killing their business when I ask to have something shipped to them. I use a guy now that has an FFL just for transfers. |
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Quoted: You would positively hate one of my local gun stores. They provide rocking chairs, jars of boiled peanuts in the shell and loads of gun magazines spread out on old whiskey barrels for their customers. Think: Cracker Barrel meets gun store meets old timey doctor's office. Despite their slow-ish service, the guy who owns it is alright in my book. He shipped off a gun for me for repair (that I didn't buy off of him) when the local UPS branch wouldn't. Provided the box, wrapped it up and everything. Only charged me what UPS charged him. Sometimes slow, but personal service can be good. View Quote |
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I had a LGS refuse to do a transfer for me on a gun because "We sell that here, buy it from us". Get bent. View Quote View All Quotes View All Quotes Quoted:
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I walked into a local one and was told the FFL transfers were $75, and an extra $15 (maybe it was $25?) if you didn't buy the gun from them. I had a LGS refuse to do a transfer for me on a gun because "We sell that here, buy it from us". Get bent. Egg-fucking-zactly. Oooohhh... fuck. That was Extorris? Shit! |
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I haven't bought a gun for a long time, and I can't say that has been something I missed. I sure like having a new one, even looking at them all, comparing, holding them...but the gun store experience is something I've always found frustrating. Today perfect case in point, I went with the money to buy and the exact model I wanted to buy. Saw online they had it going on sale for a decent price. No need to finger-fuck anything, no talking it over, just hand me the 4473 and we're on our way. So, being savvy to how the gun stores have changed in the last 7-8 years, I go on a Tuesday afternoon to avoid the weekend derp. I walk in, there's 2 guys working the big counter, there's a number machine, 3 people at the counter (two being helped, a third milling about). Not sure if they're working on the number machine or not, I grab a number just to be safe and stand there. After 20 minutes of listening to the 2 guys being helped, neither of which had ANY intention of buying anything...one is telling his Elk hunting story and the other can't decide which cheap Burris scope to put on his bolt gun, the other guy standing there walks away...leaving me "next". For all I know the tire kickers had been there for 3 hours. 20 more minutes go by, and I'm getting pissed. This is 100% on the dickwads behind the counter, if your customer just wants to stand there and do face time because his wife is a sour cow he needs to escape from 2 hours every day, it's your job to say "Can you hold on a minute, this guy has been standing here a while and I need to help him". Nope, both counter dicks just stand there and chit chat. First rule of a good salesman: Always be closing. Closing is not listening to a fat fuck who couldn't walk up a broken escalator talk about an Elk hunt he didn't do. By now, a couple other people have walked up to around the counter, 3 of us plus the chatty two bar flys. Finally, Elk hunter gets up off his stool (another pet peeve, don't put a fucking chair by the counter...this encourages social time, it's a fucking gun store not a bar), and before counter guy can do anything one of the dudes just buts right in and starts hitting him up to look at a gun. Again, failure on the counter twat's part - pay attention to the order, or work off your numbers. And, fail on the part of the rude cock face customer. Have some fucking manners, gun owners shouldn't be on par with the Walmart Black Friday house fraus. Not wanting to be a confrontational dick, I let that slide...but I'm getting pissed. The other guy finally decides he'll go home and do some research on shitty scopes, so he leaves. The dude helping him turns to the person closest to him (not me) and asks if he needs any help. At this point, fuck it, I'm hot. I spoke up and said "Hold on a sec here, I was next". The counter guy goes "We get really busy in here sometimes, it's hard to keep track" and the guy he asks looks at me like I'm the bad guy (he also saw me standing there when he walked up and gladly accepted the help knowing he was butting in line). I'm just livid at this point, and turned off of the idea of giving either of these guys a $1 on their commission, so I said "You know what, fuck it, you go back to bartending and listening to stories, and I'll go buy a gun somewhere else. BTW, I took a number." and out I walked. Got home and ordered the fucking gun from Buds. I know, CSB and all that, but seriously I have had a lifetime of the putzes that mill around gun stores with slobber glaze on their chin and the barely employable turds that work the counter. If I never step foot in one again, it'll be a good life. Fuck, I wish you could just Amazon Prime all your guns and ammo. If you work at a gun store and any of this hits close to home, clean up your fucking act. It's a business, don't let lonely porkers sit there and drive off your business. If they're not serious, MOVE THEM THE FUCK ALONG. Tomorrow's rant, Uncle Mike's products should not constitute the bulk of your accessory isle. /Soapbox. View Quote Rant = 10/10! |
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My lgs is actually pretty good- friendly and helpful. I think that mostly has to do with the fact that they're new, like only 2 or 3 years old. They still have a lot of passion and enthusiasm, which I predict will wane with the decades.
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Quoted: I had a LGS refuse to do a transfer for me on a gun because "We sell that here, buy it from us". Get bent. View Quote View All Quotes View All Quotes Quoted: Quoted: I walked into a local one and was told the FFL transfers were $75, and an extra $15 (maybe it was $25?) if you didn't buy the gun from them. I had a LGS refuse to do a transfer for me on a gun because "We sell that here, buy it from us". Get bent. The funny thing is I drive to the other end of the county both to my first FFL guy-stop using him as he did not have a NY pistol license and started getting weird about me buying "lots of assault rifles" -and my new guy is a good hour plus round trip. I could find a closer local guy but I like him. Plus I buy ammo, bought a ak from him etc |
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SNIP View Quote Speak up from the get-go. Ask them obvious question like "Excuse me, sorry to interrupt, but should I take a number? How long do you think the wait will be?" Now you have their attention and it was done in a polite manner. Or you can wait for your blood pressure to rise and let people cut in front of you. [shrugs] You're expecting good sales tactics from guys who make next to nothing and would rather be shooting paper zombie targets at an indoor range. |
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He probably stocks what people are willing to buy View Quote View All Quotes View All Quotes Quoted:
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Tomorrow's rant, Uncle Mike's products should not constitute the bulk of your accessory isle. He probably stocks what people are willing to buy He's clearly a shitty businessman! |
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Must be an engineer. A sales guy would have butted in and said something like, " I'm here to buy a gun today. " Money beats chit chat all day every day. Being a Beta Male must really suck.
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My biggest problem with brick & mortar gunshops is that I can find things cheaper online or through non-retail connections I have. There is an old school gunshop in my area that I'll stop in once in a while because I've made some great scores there and they will order the hot / popular guns in for you at prices that aren't hopped up. You may have to wait forever, but that's the program. There is a locally based "superstore" that I'll go to on occasion and run into great deals / loss leaders like Pmags ($7.99) and Brownell mags ($4.99) - no limit.
Otherwise I am watching select websites. |
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Quoted: Must be an engineer. A sales guy would have butted in and said something like, " I'm here to buy a gun today. " Money beats chit chat all day every day. Being a Beta Male must really suck. View Quote The gunshop guy behind the table was on his phone. I was there long enough I realized he was just bullshitting with a buddy. I stood there politely-maybe I should have whacked him in the teeth with my pistol? He went on and on and finally hung up and said something like "You got the money to buy this?" (not that bad but along those lines). Course I had way more than that but I looked at him then said "Nope!" and walked away. I bet he still has that piece of shit sitting in the rack with dust on it. |
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Quoted: Not a thing, but the scopes he was looking at at the bottom of Burris' line - cheap...same stuff they sell at Walmart or blow out on CTD. He was obsessing over them like this was a major purchase, really devoting a lot of hand-wringing to it. If you're spending $79 on a piece of glass that's $39 on Ebay, maybe don't treat it like you're picking out an artificial heart. It really doesn't matter. View Quote View All Quotes View All Quotes Quoted: Quoted: What's wrong with Burris Not a thing, but the scopes he was looking at at the bottom of Burris' line - cheap...same stuff they sell at Walmart or blow out on CTD. He was obsessing over them like this was a major purchase, really devoting a lot of hand-wringing to it. If you're spending $79 on a piece of glass that's $39 on Ebay, maybe don't treat it like you're picking out an artificial heart. It really doesn't matter. |
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Quoted: My biggest problem with brick & mortar gunshops is that I can find things cheaper online or through non-retail connections I have. There is an old school gunshop in my area that I'll stop in once in a while because I've made some great scores there and they will order the hot / popular guns in for you at prices that aren't hopped up. You may have to wait forever, but that's the program. There is a locally based "superstore" that I'll go to on occasion and run into great deals / loss leaders like Pmags ($7.99) and Brownell mags ($4.99) - no limit. Otherwise I am watching select websites. View Quote I went back I think the next week on a weekday.The gunstore was not busy. I found the owner and told him what happened. No "Oh shit sorry" just "Got the receipt?" I said I realized I didn't, but I said 'I came in last Saturday, I was here with your buddy so and so, you gave me a receipt out of a receipt book plus you have the 4473, can't you just go get your receipt book and look so I don't have go to home for the receipt?" It was one of those yellow carbon paper type receipt books you get at Staples, I used to use one at the office years ago, I knew he had a carbon of the receipt. "Nope" "Okay bye" I'm sure he was hoping I would never find the receipt and just throw the $ 70 .22 in the garbage. Nope, found the receipt and drove across the county back to his store. Told him the whole story again, then said how he had demanded the receipt so I was back with the receipt and handed it to him. Still no apology or "tough break" "Would you take store credit?" I would have happily walked out the week before with $ 79 worth of cleaning supplies, lead bullets, whatever to avoid coming back 'Nope, cash" Never went back |
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See my post above... I don't feel guilty at all. If gun stores had to compete with a long distance electronic retailer without the crutch of the transfer/paperwork laws, then I might consider buying from them as they have extraordinarily better service and prices. After all, can't exactly stay in business by marking up a gun 50% if I can the same thing shipped directly to my door for 2/3 of your cost. View Quote View All Quotes View All Quotes Quoted:
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I can't wonder how many potential new gun owners have been turned off entirely by visiting a gun store for the first time and having to interract with some mutant behind the counter. I don't think I"ve ever been to a gun store and enjoyed the experience. Most make me feel like a need to shower as soon as I get home. Internet + a good FFL are the way to go. I've done the internet thing but then I feel guilty going to the FFL to pick them up because they didn't get my business. See my post above... I don't feel guilty at all. If gun stores had to compete with a long distance electronic retailer without the crutch of the transfer/paperwork laws, then I might consider buying from them as they have extraordinarily better service and prices. After all, can't exactly stay in business by marking up a gun 50% if I can the same thing shipped directly to my door for 2/3 of your cost. they already do. but most of them are too stupid to realize it yet. the only reason they are hanging on is the general public hasn't figured it out yet either. I'm not saying all gun stores suck. I have some good ones in my area...but most gun stores do suck. |
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If it wasn't for bcm, psa, aim surplus and a kitchen ffl, i wouldn't be half as interested in firearms as i am
Dealing with the lgs's in my area is like reaching into a bag of turds to try and find a tootsie roll |
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I feel bad for some of you guys. My LGS is the original PSA location in Columbia.
They always have plenty of counter folks who are always willing to help and you already know about the prices. |
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I'm glad to be 80 minutes away from Palmetto State Armory, but my local stores aren't too bad. PSA wins on price though.
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I usually go to a bigger one in town because the selection is good and the prices cant be beat, bad thing is there is a lot of hood rats in there trying something slick and looking at high points.
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I haven't bought a gun for a long time, and I can't say that has been something I missed. I sure like having a new one, even looking at them all, comparing, holding them...but the gun store experience is something I've always found frustrating. Today perfect case in point, I went with the money to buy and the exact model I wanted to buy. Saw online they had it going on sale for a decent price. No need to finger-fuck anything, no talking it over, just hand me the 4473 and we're on our way. So, being savvy to how the gun stores have changed in the last 7-8 years, I go on a Tuesday afternoon to avoid the weekend derp. I walk in, there's 2 guys working the big counter, there's a number machine, 3 people at the counter (two being helped, a third milling about). Not sure if they're working on the number machine or not, I grab a number just to be safe and stand there. After 20 minutes of listening to the 2 guys being helped, neither of which had ANY intention of buying anything...one is telling his Elk hunting story and the other can't decide which cheap Burris scope to put on his bolt gun, the other guy standing there walks away...leaving me "next". For all I know the tire kickers had been there for 3 hours. 20 more minutes go by, and I'm getting pissed. This is 100% on the dickwads behind the counter, if your customer just wants to stand there and do face time because his wife is a sour cow he needs to escape from 2 hours every day, it's your job to say "Can you hold on a minute, this guy has been standing here a while and I need to help him". Nope, both counter dicks just stand there and chit chat. First rule of a good salesman: Always be closing. Closing is not listening to a fat fuck who couldn't walk up a broken escalator talk about an Elk hunt he didn't do. By now, a couple other people have walked up to around the counter, 3 of us plus the chatty two bar flys. Finally, Elk hunter gets up off his stool (another pet peeve, don't put a fucking chair by the counter...this encourages social time, it's a fucking gun store not a bar), and before counter guy can do anything one of the dudes just buts right in and starts hitting him up to look at a gun. Again, failure on the counter twat's part - pay attention to the order, or work off your numbers. And, fail on the part of the rude cock face customer. Have some fucking manners, gun owners shouldn't be on par with the Walmart Black Friday house fraus. Not wanting to be a confrontational dick, I let that slide...but I'm getting pissed. The other guy finally decides he'll go home and do some research on shitty scopes, so he leaves. The dude helping him turns to the person closest to him (not me) and asks if he needs any help. At this point, fuck it, I'm hot. I spoke up and said "Hold on a sec here, I was next". The counter guy goes "We get really busy in here sometimes, it's hard to keep track" and the guy he asks looks at me like I'm the bad guy (he also saw me standing there when he walked up and gladly accepted the help knowing he was butting in line). I'm just livid at this point, and turned off of the idea of giving either of these guys a $1 on their commission, so I said "You know what, fuck it, you go back to bartending and listening to stories, and I'll go buy a gun somewhere else. BTW, I took a number." and out I walked. Got home and ordered the fucking gun from Buds. I know, CSB and all that, but seriously I have had a lifetime of the putzes that mill around gun stores with slobber glaze on their chin and the barely employable turds that work the counter. If I never step foot in one again, it'll be a good life. Fuck, I wish you could just Amazon Prime all your guns and ammo. If you work at a gun store and any of this hits close to home, clean up your fucking act. It's a business, don't let lonely porkers sit there and drive off your business. If they're not serious, MOVE THEM THE FUCK ALONG. Tomorrow's rant, Uncle Mike's products should not constitute the bulk of your accessory isle. /Soapbox. View Quote Why did you go to gander mountain? |
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Uncle Mike's products should not constitute the bulk of your any accessory isle. View Quote Fixed it. |
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Quoted: Must be an engineer. A sales guy would have butted in and said something like, " I'm here to buy a gun today. " Money beats chit chat all day every day. Being a Beta Male must really suck. View Quote Being a pushy, forceful person, the kind of that hurls a needless personal insult at someone over their decency to wait in line must suck too. I imagine that kind of personality results in everyone they spend time with kind of loathing such a person, and their callousness doesn't allow them to properly register how offputting their abrasive antics are. In fact, I'd imagine at a gun store they'd plop down at the counter and tell their Elk hunting stories so vigorously their neck fat would jiggle while they are oblivious to others around them. I'd imagine that's what being an internet alpha would be like. I don't have to imagine tho, I know normal cool people who have met you. |
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Sometimes there is just no way to politely break off the conversation with a customer.
sometimes. |
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Quoted: Sometimes there is just no way to politely break off the conversation with a customer. sometimes. View Quote There was here, trust me, I was listening. At the very least, you can move it along...which the salesman didn't do, and worse he paid zero attention to anyone else or their order, and wasn't using the number/ticket either so he triple failed. I've worked behind the counter of many stores (contrary to Shotar's clumsy personality profile, which was grossly wrong) doing sales. I wasn't perfect, but I'd never let someone dominate my time with BS when customers are queuing up. That's just money out of my pocket, and future lost sales. |
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It's ok, I never read the thread either before I comment. View Quote View All Quotes View All Quotes Quoted:
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Why did you go to gander mountain? It's ok, I never read the thread either before I comment. Meh I like cabelas for some things but not guns, bout the same a gander there. Why didn't you go to vances or gun envy or hell even blackwing probably wouldn't do that shit. |
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me too and I walk into one every morning Much prefer emails and dropping a pistol into a UPS box instead of waiting on Fatty Brony McB.O. tell me about his gout and 68 Dodge that hasn't run since 1983 Yeah many gun counter monkeys really need to learn to detach themselves from people like that No matter how busy I greet/acknowlege everyone as they walk in door , and try to get in a "you looking for anything specific" in Hand them an item to look at and and move to the next guy wash/rinse/repeat keep cycling through customers its not rocket science View Quote View All Quotes View All Quotes Quoted:
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I don't like gun stores either. Rather do my shopping online. and I walk into one every morning Much prefer emails and dropping a pistol into a UPS box instead of waiting on Fatty Brony McB.O. tell me about his gout and 68 Dodge that hasn't run since 1983 Yeah many gun counter monkeys really need to learn to detach themselves from people like that No matter how busy I greet/acknowlege everyone as they walk in door , and try to get in a "you looking for anything specific" in Hand them an item to look at and and move to the next guy wash/rinse/repeat keep cycling through customers its not rocket science I agree completely. Don't Come in the shop to waste my time and I won't waste yours. |
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Were you at one of the Vances stores?
NM, I just read the rest of the thread... Cabela's does suck. |
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I can't wonder how many potential new gun owners have been turned off entirely by visiting a gun store for the first time and having to interract with some mutant behind the counter. I don't think I"ve ever been to a gun store and enjoyed the experience. Most make me feel like a need to shower as soon as I get home. Internet + a good FFL are the way to go. View Quote well put, fucking retards infest gun counters .. not all , but the intelligent are in the minority |
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I don't always read the whole rant, but when I do, often swingset is the author.
Had a LSG where the owner was an avid cyclist. That place, fuck, became more of a bike shop than gun shop. Guys come click clack'n in with wearing their racing suit with latest jersey and helmet, talking about their $10,000 bike that weighs less than an ounce. Don't know whether to ask about seeing a gun or hand the guy a glass of water like the Tour. |
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Quoted: I suspect a poll of gun store owners and employees regarding their previous retail and sales experience would answer a lot of our "why do gun stores suck" questions. View Quote Anyone work gun retail and non gun retail? is there a noticeable difference in the amount of nonsense, bullshit, douchery (customers) between the two? |
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Sounds like they earned someone ELSE your business, to me.
Fuck 'em. If they don't care enough to pay attention, lord knows what else they'll fuck up. I don't go back to stores like that, either. |
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Manager Get him now. You need to be louder theses days. View Quote Screw that. The manager either know his guys suck and doesn't care or he's clueless, too. When I walk into your store, YOUR job is to separate my from my money, if you can. If I have to WORK to spend my money, too, I'll find someone who wants it more. |
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