I just paid six thousand for one, and it was installed today.
First problem. Wrong bed. It was supposed to be split so that both sides could raise independently. Then bad news, whoops, my model isn't actually offered with the split, and that will be several hundred more to upgrade. No easy solution, no compensation whatsoever offered for their mistake so far, just frustration. (We're stuck with this bed until it gets sorted out).
Problem two. Wife's side pump doesn't work right. Apparently they don't test these things prior to or during install. The guy in the store said these newer model pumps go for 10+ years without any maintenance, which is hard to believe since this one didn't make it one day.
So I'm debating a full return. What say you? Any others with experience, good or bad? I want to make up my mind by tomorrow.