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This has been my experience
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Ordered from them multiple times, never had a problem. Not saying they don't have issues from time to time, just that I've never experienced them.
This has been my experience
I used to be one of their biggest defenders, but my last two experiences have been shit.
Both items which were confirmed in stock and I received tracking numbers in my email a few days after placing the order.
After a week of no movement, it took 6 VMs and 4 emails to finally talk to someone to find out the first product magically went to backorder. The same shit with the second order--over a span of just shy of two weeks, it took a dozen calls and 4 emails to the supervisor listed on the site to finally get them to void the transaction.