|Originally Posted By jacassc:
Originally Posted By KanTex:
Originally Posted By CROQ:
If the batteries were Duracell or eveready call them. They'll replace the flashlight and batteries. And toss in some coupons.
The batteries were Ray-O-Vac. They that is worth a call?
I can’t get the batteries out of my flashlight. They're stuck inside. How do I change them? Is this covered by my warranty?
When this happens, it almost certainly means that the batteries have leaked and are stuck inside the barrel. Note: Batteries normally swell before leaking causing them to get stuck inside the barrel. Mag Instrument does not warrant against battery leakage, however, we do have agreements with Duracell, Eveready and Ray-O-Vac that allow us to replace your flashlight. If one of these brands of batteries is stuck (by leaking in your flashlight), send the flashlight to us and we will repair or replace the entire flashlight at no charge to you
. We recommend that you ship the flashlight UPS or Postal Insured for tracking purposes. Please send to; Mag Instrument, Inc., Attn; Warranty Dept., 1721 E. Locust St., Ontario, Ca. 91761-7769. You pay the freight to us and we pay it going back. Please also include a letter with your name, address, phone number and a description of the problem. Don’t forget to indicate what brand of batteries is inside if you know. We will check to verify that it is Duracell, Eveready and Ray-O-Vac; and if it is, we will send you a new flashlight at no charge. Occasionally we open the flashlight and we find it contains leaking batteries that are not Duracell, Eveready and Ray-O-Vac. In cases of "off-brand" battery leakage, we can replace your flashlight for a charge of –– $12.00 plus your state's sales tax for a ‘C’ or ‘D’ Mag-Lite® flashlight, or $8.00 plus tax for a Mini-Maglite® flashlight. If you are not sure, send the flashlight to us, with the batteries inside, and we will check to determine the brand. If we find that they are "off-brand" batteries, we will contact you and arrange for payment before sending you the replacement flashlight.
I sent an email to Mag Lite to see about sending the flashlight to them. It'd be better I think than trying to clean it out although I do appreciate the replies.