I have a 20K Generac and transfer switch from Home Depot. It was installed last April by Canter Electric of NC (Home Depot recommended installer). They gave me a 10 yr warranty, if I pay the $274.00 annual maintenance fee, which is admittedly high. They also arranged 0%/ 1 year financing from Home Depot, which was helpful to me financially. Total costs, including tank and first propane fill, were around $14,500.00. The generator and switch were $4500.00 plus tax. Installation was about $5400.00 including inspections. The tank was about $2300.00 for all parts and installation. Burial was another $1000.00. This is usually only $300.00 or $400.00 but the installers hit a boulder and spent a full day getting it out.
For the last 20 years I'd been running on a 6K gen with a transfer switch I installed myself. Covered most needs, but no heat or air. I got hurt, last Feb. and couldn't move or start my gas generator, so I decided to face reality. Anyway, I knew that there were engine and circuit board problems with earlier Generac systems, but I did some checking and those have been fixed (supposedly). Canter had replaced over 400 circuit boards under warranty a couple years ago.
Bottom line, the generator automatically did its own self tests since installation. It came on automatically after last Friday's storm and has been running for six days straight. I won't get power for another two days. Canter gave me better service and response to queries than some of the local guys who gave me quotes. Canter is big enough to put their service people up in VA hotels when hurricanes are predicted. Most of the local installers were cheaper, but there were only a couple guys who were certified on the equipment. And if I get really sick, I don't want to wait around for the one guy who knows what he's doing, especially after a major storm.
Good Luck