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Posted: 1/17/2012 2:55:57 PM
[Last Edit: 1/21/2012 6:25:39 PM by UnderTheGun]
THE IMAGE ABOVE IS A PAID ADVERTISEMENT As an aside, since before Christmas I've been having a "warm stall" issue. Car starts fine cold but after it's warm and started the RPM's jump to about 1100 but fall immediately to about 500 sounding like it's going to stall but never does. Since the new battery install there have not been any issues with needing a jump (obviousely, right?) but the warm stall issue still exists. This morning I'm heading into work, slowing down for a red light (my guess is that I was doing 10-15 mph) and the car just quit. Put it in park - tried to start it - and it would not turn over. Lights still working fine, radio fine, everything else seems fine. Except that the car won't even attempt to turnover - not even a little. Call Infiniti 24hr road side and they call a service out to get me and the car. Driver tries to jump it with a jump start box but there was nothing happening as far as the motor turning over. He mentioned that the car smelled as if it had overheated. I never looked at the temp gauge and by the time he arrived the car had been sitting for almost an hour. Car is at the dealership now so we'll see what they say. I'm guessing alternator but who knows at this point. Needed an oil change anyway so all is good. |
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Posted: 1/17/2012 3:09:20 PM
Ask them if there is a recall on the fuse box. When I had my 05 pathfinder, one of the fuse boxes went bad and it created a no start condition. it was intermitent till one day it just died. I paid for it and a couple of years later Nissan recalled it.
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Posted: 1/17/2012 3:34:41 PM
Update:
Had a missed call and message from the dealership that the battery was fine and that the tow truck driver may have been correct about the smell. It appears that "we had no luck in jumping the car off and as result believe we may have to change the engine because of something frozen - we haven't identified it as of yet - and will keep you updated" That was message on my voicemail. I'm hoping I don't have to go through any issues of having to prove that no fault was mine. Sure I play, but for the most part I'm pretty gentle on the car. |
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Posted: 1/17/2012 5:21:55 PM
Originally Posted By Wash-Ar15:
Ask them if there is a recall on the fuse box. When I had my 05 pathfinder, one of the fuse boxes went bad and it created a no start condition. it was intermitent till one day it just died. I paid for it and a couple of years later Nissan recalled it. if you can show what you paid nissan may re-emburse you if it was a recalled item. even if you don't own the car. op- if they don't know what locked it up, then I doubt they can try to blame you. the usual suspects would be pretty easy to check. so it is odd. keep us updated, I wonder what it might be. |
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Posted: 1/17/2012 5:26:57 PM
Without the overheating smell, exactly what my wifes nissan did earlier this year. Ended up being the crankshaft position sensor. Tends to be reoccuring problems with nissan products.
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Posted: 1/17/2012 6:03:53 PM
[Last Edit: 1/17/2012 6:05:02 PM by bac15]
If, now this is an if( not an accusation) the car was losing coolant and overheating and you did not notice the temp gauge and the enginge burned up because you didn't stop and shut it off you will be the one footing the bill.
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Posted: 1/17/2012 6:28:00 PM
Originally Posted By bac15:
If, now this is an if( not an accusation) the car was losing coolant and overheating and you did not notice the temp gauge and the enginge burned up because you didn't stop and shut it off you will be the one footing the bill. which may be true, but today's cars have idiot lights for both low coolant and high temp. also, this would be an easy blame thing when they called. which is why I am curious what happened. the usual checks would be to look for coolant, oil, mixing of either, pull plugs and see if anything is hydro locked. but to call and say looks like the engine is locked up and we don't know what is causing it is plain weird. and makes me curious. |
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Posted: 1/17/2012 7:02:31 PM
[Last Edit: 1/18/2012 4:12:58 PM by UnderTheGun]
Update 2:
Received a message from the dealership: "We are definitely going to have to replace the engine. A valve became separated in the engine and it fell down and was hit by a piston causing damage and the engine to seize. It will be a few days before we have a new engine delivered and a few days to install." I followed up with a call but nothing really new to add other than "it's entirely covered under warranty". That being said, I have 47K on the odometer and thankfully this happened now as the warranty ends at 50K. I'm a little leery of a complete new engine but I think that's because I'm from the old school where you get a new block and they basically build the engine. I'm curious to know what it means that they are replacing the entire engine. Guess I'll be doing some homework and asking questions in person so I can see the facial expressions rather than just told off the cuff answers over the phone. |
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Posted: 1/17/2012 7:11:42 PM
I was a little worried that I may have missed something but it happened pretty quickly so I didn't think it was over heating. Turns out it was a valve wreaking havoc on the motor.
You bring up a good point - I think that some are guilty of doing so much in a car we don't give much attention to the dash board. I for one will be paying more attention; even though there wasn't any warning for what happened it's a good reminder that I should be watching for signs that something may be amiss. Originally Posted By bac15:
If, now this is an if( not an accusation) the car was losing coolant and overheating and you did not notice the temp gauge and the enginge burned up because you didn't stop and shut it off you will be the one footing the bill. |
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Posted: 1/17/2012 9:34:44 PM
basically they will take one from the assembly line.
if they still make that motor for a current model, that is what you will get. if the don't then they will have one from the last time it was built as spares for just such an occasion. nothing to worry about, and nothing special about it. probably be a long block, and they will reuse what is allowed on your engine now. Originally Posted By UnderTheGun:
Update 2: Received a message from the dealership: "We are definitely going to have to replace the engine. A valve became separated in the engine and it feel down and was hit by a piston causing damage and the engine to seize. It will be a few days before we have a new engine delivered and a few days to install." I followed up with a call but nothing really new to add other than "it's entirely covered under warranty". That being said, I have 47K on the odometer and thankfully this happened now as the warranty ends at 50K. I'm a little leery of a complete new engine but I think that's because I'm from the old school where you get a new block and they basically build the engine. I'm curious to know what it means that they are replacing the entire engine. Guess I'll be doing some homework and asking questions in person so I can see the facial expressions rather than just told off the cuff answers over the phone. |
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Posted: 1/17/2012 9:38:11 PM
Originally Posted By UnderTheGun:
Update 2: Received a message from the dealership: "We are definitely going to have to replace the engine. A valve became separated in the engine and it feel down and was hit by a piston causing damage and the engine to seize. It will be a few days before we have a new engine delivered and a few days to install." I followed up with a call but nothing really new to add other than "it's entirely covered under warranty". That being said, I have 47K on the odometer and thankfully this happened now as the warranty ends at 50K. I'm a little leery of a complete new engine but I think that's because I'm from the old school where you get a new block and they basically build the engine. I'm curious to know what it means that they are replacing the entire engine. Guess I'll be doing some homework and asking questions in person so I can see the facial expressions rather than just told off the cuff answers over the phone. I would think they would be replacing the heads for a dropped valve. Most likely there is damage from it to the head. Plus the valve needs to be replaced. ![]() |
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Posted: 1/17/2012 11:02:29 PM
[Last Edit: 1/17/2012 11:08:20 PM by UnderTheGun]
Originally Posted By Andrewh:
basically they will take one from the assembly line. if they still make that motor for a current model, that is what you will get. if the don't then they will have one from the last time it was built as spares for just such an occasion. nothing to worry about, and nothing special about it. probably be a long block, and they will reuse what is allowed on your engine now. Snip it The long block is what I'm hoping for. I'll add that the dealership has been very helpful and didn't even try to blame shift. They moved forward with replacing the motor under warranty without hesitation. Found out today that this Infiniti dealership (Sewell in Houston) has Ipads on hand to use while you wait. |
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Posted: 1/17/2012 11:09:48 PM
Was already thinking of getting something different anyway - now may be a good time.
Want something different link |
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Posted: 1/18/2012 8:09:00 PM
You may not get a new engine, more than likely you will get a reman. I know of several car makers that work this way. Last time I ran into it it was with a Ford truck, it was 6 months old and only had 4k on the odometer when the engine went, Ford put in a reman.
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Posted: 1/18/2012 10:55:50 PM
Originally Posted By Angry-American:
You may not get a new engine, more than likely you will get a reman. I know of several car makers that work this way. Last time I ran into it it was with a Ford truck, it was 6 months old and only had 4k on the odometer when the engine went, Ford put in a reman. This is what I'm concerned about. How would I go about finding out? I'm waiting until I can be face to face to ask questions. What should I ask? Some of what I've come up with is: What was replaced? Was it a short or long block? Do I get a warranty on the new motor? How long? Was the motor remanufactured? |
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Posted: 1/19/2012 3:39:08 PM
Originally Posted By UnderTheGun: Originally Posted By Angry-American: You may not get a new engine, more than likely you will get a reman. I know of several car makers that work this way. Last time I ran into it it was with a Ford truck, it was 6 months old and only had 4k on the odometer when the engine went, Ford put in a reman. This is what I'm concerned about. How would I go about finding out? I'm waiting until I can be face to face to ask questions. What should I ask? Some of what I've come up with is: What was replaced? Was it a short or long block? Do I get a warranty on the new motor? How long? Was the motor remanufactured? You really only have one place to ask and that is where you are having it serviced. As for whether the engine is a reman or not you probably don't have a choice in the matter as its all probably listed in the fine print of the warranty, I know I didnt. |
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Posted: 1/19/2012 7:53:58 PM
if nissan's warranty is like gm's you will only have the remainder of your factory warranty(3k miles) on the new engine
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Posted: 1/21/2012 6:25:16 PM
Final Update:
Infiniti gave me my car back today. I spoke with the warranty manager and she says the motor IS NOT remanufactured. I'm not sure I believe it but there isn't much I can do to prove otherwise (that I know of). She stated that they installed a new long block. I was wrong about the warranty - I have 4 years/60K on the entire car and 6 years/70K on the powertrain so I feel I'm ok for a while. The diagnosis comment on the paperwork was "intake valve on cyl #1 came loose into cyl bore". The dealership put about 50 miles on the car since the install. I'm curious to know if I need a break in period or do I just drive it like I did before? Everything feels good, temp was fine, shifts like before, acceleration seemed the same although I didn't get it above 3K RPM. Engine seems more quiet than before but that could be because the loaner I had was a G37 coupe which is naturally louder than the sedan. That's pretty much it. We'll see how the next few weeks go. |
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Posted: 1/21/2012 9:47:23 PM
Originally Posted By UnderTheGun:
Final Update: Infiniti gave me my car back today. I spoke with the warranty manager and she says the motor IS NOT remanufactured. I'm not sure I believe it but there isn't much I can do to prove otherwise (that I know of). She stated that they installed a new long block. I was wrong about the warranty - I have 4 years/60K on the entire car and 6 years/70K on the powertrain so I feel I'm ok for a while. The diagnosis comment on the paperwork was "intake valve on cyl #1 came loose into cyl bore". The dealership put about 50 miles on the car since the install. I'm curious to know if I need a break in period or do I just drive it like I did before? Everything feels good, temp was fine, shifts like before, acceleration seemed the same although I didn't get it above 3K RPM. Engine seems more quiet than before but that could be because the loaner I had was a G37 coupe which is naturally louder than the sedan. That's pretty much it. We'll see how the next few weeks go. You have a new motor, treat it as such. Most likely, your rings are already seated, which is why they put 50 miles on your car. |
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Posted: 1/21/2012 10:28:43 PM
Nissan/Infiniti doesn't make reman engines for the 3.5/4.0 V6. All the long and short blocks are brand new.
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Posted: 1/21/2012 11:35:28 PM
Originally Posted By not_sure:
Originally Posted By UnderTheGun:
Final Update: Infiniti gave me my car back today. I spoke with the warranty manager and she says the motor IS NOT remanufactured. I'm not sure I believe it but there isn't much I can do to prove otherwise (that I know of). She stated that they installed a new long block. I was wrong about the warranty - I have 4 years/60K on the entire car and 6 years/70K on the powertrain so I feel I'm ok for a while. The diagnosis comment on the paperwork was "intake valve on cyl #1 came loose into cyl bore". The dealership put about 50 miles on the car since the install. I'm curious to know if I need a break in period or do I just drive it like I did before? Everything feels good, temp was fine, shifts like before, acceleration seemed the same although I didn't get it above 3K RPM. Engine seems more quiet than before but that could be because the loaner I had was a G37 coupe which is naturally louder than the sedan. That's pretty much it. We'll see how the next few weeks go. You have a new motor, treat it as such. Most likely, your rings are already seated, which is why they put 50 miles on your car. This is what I speculated. From what I read, they should have seated the rings in the first few minutes of operation. They didn't give any specific instruction so I'm driving it like I would a new car. |
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Posted: 1/21/2012 11:38:22 PM
Originally Posted By Pthfndr:
Nissan/Infiniti doesn't make reman engines for the 3.5/4.0 V6. All the long and short blocks are brand new. That's good news! I'll add again that Sewell Infiniti has been very helpful in updating me each day this week and offering any assistance I needed. The Assistant Service Manger even left me a "thank you" card in my car - this was first from them. Glad to be back in my car but still have a little want for a truck. |
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