I still have an account at EdwardJones. In the late 1980s, they were the only brokerage firm operating in my county seat.
This was pre-internet, (at least for me). There have been several posts in this thread, both pro & con EdwardJones.
I will agree with most of what has been said. You can do better if you do a little research and make your own decisions.
For some one who needs a face to face environment, and maybe even a little handholding every once in a while, EdwardJones is a good choice.
A lot depends upon the individual running the office. If you have more than one office in your area, check with all to see if you prefer one over the other.
I do a lot of trading with a well known internet broker these days. I still do business with an EdwardJones office, have several long term stock holdings there. I also have both classic and Roth IRA there. Yes, I would have been better off in the late 1980s to have chosen a no load mutual fund for my IRA. Well, that is water under the bridge now.
I am older and wiser now, and if I had to start over, I would not choose the same path. However, a quarter of a century ago, I was not as wise and experienced as I am now. EdwardJones may just be the place for some people.
If you are comfortable making your own choices, then you won't want EdwardJones. If you are uncomfortable, and inexperienced, it may be a good place for you to start. They do specialize in rural areas, which doesn't mean as much now as it used to, but is still nice.
Yes, they do charge high fees. Fees that you can escape elsewhere. Handholding can be expensive.