A few days ago I was going online to make a credit card payment. Bank of America VISA. I owed around $2500. Used it on my last vacation. No biggie. Planned on having it paid off by the end of the year.
I check my account and $0 payment is due and I have a balance of -$1776. There is one transaction posted, a bank charge of -$4391. The only note on the transaction is INTEREST CHARGE ERROR CORRECTION.
Not believing in free money I call BOA immediately to see what's up.
They told me the adjustment was correct. They would not give me a straight answer why they gave me over $4,000 back. They asked me if I was in the military and thanked me for my service then read a statement. The same is on my bank statement for the month.
" We want you to know that we appreciate your commitment to our country and pride ourselves on serving you. Based on a recent review of your account, we may not have provided you the level of service you deserve, and are providing you a credit."
I have had the same card for eight years and never really kept a big balance on it. I'm thinking I might have been overcharged on interest, especially on my deployments to Iraq and Afghanistan where they were supposed to lower my rates. I called back three different times to different operators and they all assure me the refund is correct and the money is mine. Still seems to good to be true.
Has this ever happened to anyone?