I hooked up his radio in my shack today and it did not take long to find out that his microphone element is bad.
This would have been obvious but he said that the microphone was working fine on VHF/UHF. Most likely he was able to transmit in FM mode and open a repeater since it requires no microphone input.
I verified that there was no output on HF SSB with his microphone. So I plugged the microphone from my radio and everythig was fine. Easy fix, LOL.
He had already packaged the radio to send it to a Yaesu repair center. Oh well, I saved him some money and frustration.
I think I may be able to fit a cheap electret element in there since there is a 5 VDC power source in the connector. Will see what he wants to do with it. Most likely he will buy a new microphone.
Almost forgot. The prize goes to KB7DX.