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The_Beer_Slayer
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Posted: 10/15/2010 2:04:06 AM EST
got a card monday saying they had recieved my radio and they currently had a 2-3 week repair backlog. i was told 10 days door to door when i sent it in
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
jjoinson
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Posted: 10/15/2010 2:08:51 AM EST
Originally Posted By The_Beer_Slayer:
got a card monday saying they had recieved my radio and they currently had a 2-3 week repair backlog. i was told 10 days door to door when i sent it in


oops
RIP SSG. Johnnie V. Mason; 717 Ord. Co. (EOD) - KIA O.I.F. Dec. 19, 2005
Proud member: Ranstad's Militia - "The Fantastic Bastards"
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HarryStone
The Original Colt .45
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Posted: 10/15/2010 6:31:20 AM EST
The curse of the early adopter. I managed to escape it when I bought my FT-950. But there has been another firmware upgrade since then.
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The_Beer_Slayer
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Posted: 10/15/2010 2:58:35 PM EST
go it back today... works perfectly. no documention of what was wrong or replaced. i am hoping it was user error but i do think it had an issue.

The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
The_Beer_Slayer
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Posted: 10/19/2010 2:54:11 AM EST
got a letter from yaesu today. looks like the only fix was firmware. it shows they flashed it, then tested. no mention of replaced parts and service time was under an hour.

i know yaesu had a recall to vendors to upgrade this firmware but mine obviously didn't get it. if you have a data cable it is user flashable and easy to do. i just figure i'd save 30.00 and let them do it.
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
HarryStone
The Original Colt .45
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Posted: 10/19/2010 5:14:32 AM EST
Thanks for the update. Let us know how it works. Didn't yours have the clock problem and the upside-down compass?
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The_Beer_Slayer
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Posted: 10/19/2010 5:44:38 AM EST
Originally Posted By HarryStone:
Thanks for the update. Let us know how it works. Didn't yours have the clock problem and the upside-down compass?


clock was fine. my main issue was the gps was not recognised.
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
The_Beer_Slayer
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Posted: 11/1/2010 4:28:42 AM EST
[Last Edit: 11/1/2010 4:31:33 AM EST by The_Beer_Slayer]
new firmware does appear to have a clock bug.

this did not happen in the old firmware. it's off by one hour no matter what you set it for. I have an email in to yaesu.

i am going to try to make them give me a data cable for the trouble so i don't have to buy one just to update this thing. I figure the problems i have had it's worth a shot. Don't know how responsive they will be but i think a cable would be cheaper than them shipping the radio and paying a tech to re-flash it..... again.
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
HarryStone
The Original Colt .45
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Posted: 11/1/2010 6:16:39 AM EST
Well crap, that sucks.
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jonathon
Fucking up Mark LaRue's Forum Since 2005
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Posted: 11/1/2010 6:54:38 AM EST
1.2 firmware will be out soon.....

Data cable is $55 and is a serial I wonder if the USB cable that RT Systems makes will work?
"In a time of universal deceit, telling the truth becomes a revolutionary act." -- George Orwell

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The_Beer_Slayer
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Posted: 11/1/2010 7:01:58 AM EST
i don't really use the clock anyway and oddly wnough the position reports reflect the correct times on aprs. Best i can figure it's pulling the gps time and the display is just not correcting it. i don't really use the clock so it's not a real issue to me more than just annoying.

this radio is having growing pains like anything else new
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
The_Beer_Slayer
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Posted: 11/2/2010 6:43:52 AM EST
just got a phone call from yaesu support about my clock issue.

they say i am the first to report this since the new firmware has been loaded. I got the name of an engineer and was asked to send in some data off the radio and they would be working to replicate my problem and get back to me asap.

I gotta admit yaesu has bent over backwards to make this good. i give their support folks a major A+.
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
jjoinson
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Posted: 11/2/2010 7:15:26 AM EST
Originally Posted By The_Beer_Slayer:
just got a phone call from yaesu support about my clock issue.

they say i am the first to report this since the new firmware has been loaded. I got the name of an engineer and was asked to send in some data off the radio and they would be working to replicate my problem and get back to me asap.

I gotta admit yaesu has bent over backwards to make this good. i give their support folks a major A+.


quit breaking stuff and you won't have these issues


RIP SSG. Johnnie V. Mason; 717 Ord. Co. (EOD) - KIA O.I.F. Dec. 19, 2005
Proud member: Ranstad's Militia - "The Fantastic Bastards"
KJ4LWF
The_Beer_Slayer
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Posted: 11/2/2010 7:24:16 AM EST
Originally Posted By jjoinson:
Originally Posted By The_Beer_Slayer:
just got a phone call from yaesu support about my clock issue.

they say i am the first to report this since the new firmware has been loaded. I got the name of an engineer and was asked to send in some data off the radio and they would be working to replicate my problem and get back to me asap.

I gotta admit yaesu has bent over backwards to make this good. i give their support folks a major A+.


quit breaking stuff and you won't have these issues




if it was me i'd expect it
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
jjoinson
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Posted: 11/2/2010 7:45:01 AM EST
Originally Posted By The_Beer_Slayer:
Originally Posted By jjoinson:
Originally Posted By The_Beer_Slayer:
just got a phone call from yaesu support about my clock issue.

they say i am the first to report this since the new firmware has been loaded. I got the name of an engineer and was asked to send in some data off the radio and they would be working to replicate my problem and get back to me asap.

I gotta admit yaesu has bent over backwards to make this good. i give their support folks a major A+.


quit breaking stuff and you won't have these issues




if it was me i'd expect it


you can take the man out of the army but you can't take the army out of the man

RIP SSG. Johnnie V. Mason; 717 Ord. Co. (EOD) - KIA O.I.F. Dec. 19, 2005
Proud member: Ranstad's Militia - "The Fantastic Bastards"
KJ4LWF
The_Beer_Slayer
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Posted: 11/2/2010 8:39:23 AM EST
I AM AN ARMY OF ONE!
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
The_Beer_Slayer
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Posted: 11/2/2010 8:56:28 AM EST
just got a return call from yaesu....

the radios are having issues recognising DST and this is causing the problem. The current reccomendation is set the radio for a time zome that corrects your issue. supposedly this will go away once we revert off DST <on?> in the next few weeks and work properly until the next time change.

They are working on a firmware fix in the meantime.
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
HarryStone
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Posted: 11/2/2010 10:32:43 AM EST
I wondered if it was DST since it was one hour off. They must not do DST in Japan. Somewhere I read that the compass being 180 degrees out of wack was because of some Japanese cultural difference but I don't know if that's true or if it's just more internet BS.
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The_Beer_Slayer
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Posted: 11/2/2010 10:54:52 AM EST
Originally Posted By HarryStone:
I wondered if it was DST since it was one hour off. They must not do DST in Japan. Somewhere I read that the compass being 180 degrees out of wack was because of some Japanese cultural difference but I don't know if that's true or if it's just more internet BS.


unless being lost with a bad compass is a cultural thing i'd guess no

dunno, mine wouldn't work with the gps so i don't know if i had the compass issue or not before the flash.

i am pretty impressed that yaesu has been all over it everytime i have had an issue. their CS is top notch on this rig.
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
jjoinson
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Posted: 11/2/2010 12:01:07 PM EST
Originally Posted By The_Beer_Slayer:
I AM AN ARMY OF ONE!


next time, you're at the front when we breach
RIP SSG. Johnnie V. Mason; 717 Ord. Co. (EOD) - KIA O.I.F. Dec. 19, 2005
Proud member: Ranstad's Militia - "The Fantastic Bastards"
KJ4LWF
HarryStone
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Posted: 11/2/2010 7:42:10 PM EST
Originally Posted By The_Beer_Slayer:
Originally Posted By HarryStone:
I wondered if it was DST since it was one hour off. They must not do DST in Japan. Somewhere I read that the compass being 180 degrees out of wack was because of some Japanese cultural difference but I don't know if that's true or if it's just more internet BS.


unless being lost with a bad compass is a cultural thing i'd guess no

dunno, mine wouldn't work with the gps so i don't know if i had the compass issue or not before the flash.

i am pretty impressed that yaesu has been all over it everytime i have had an issue. their CS is top notch on this rig.


It does make the decision to buy one a lot simpler. All technology has problems, it's the service that makes the difference.
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AZRobbo
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Posted: 11/27/2010 2:52:30 PM EST
[Last Edit: 12/8/2010 2:32:31 AM EST by AZRobbo]
Sorry to re-surface an old thread, but the problems with FTM-350R's continue...

My eight day old FTM-350R, running the latest 1.2 firmware, is locking up intermittently during APRS receive. There's an old thread about this problem at world-wide-rx here: http://www.worldwidedx.com/vhf-uhf-bands-vhf-uhf-rigs/42309-yaesu-ftm-350-lock-up-problems.html

Hopefully the FTM-350AR version coming out in December will fix these problems.

I'll keep you updated as to what I hear back from Yaesu Support.

Cheers,
Robert.

P.S. The_Beer_Slayer - thanks for the tip on RAM Mounts. I ordered the mount that you listed, and I'm awaiting delivery.
I shall not waste my days in trying to prolong them. - Henry David Thoreau
The_Beer_Slayer
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Posted: 11/27/2010 3:50:38 PM EST
i am betting he has another issue. mine has been flawless since the upgrade.

for the record the ar as i understand it just comes with some different accessories the firmware is the same and i can upgrade mine to that code minus the new head mount and have the same radio.

i have not heard of many lockups on the forums since the new code came out.
The purpose of fighting is to win. There is no possible victory in
defense. The sword is more important than the shield, and skill is more
important than either. The final weapon is the brain. All else is
supplemental.
SandHillsHillbilly
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Posted: 11/28/2010 3:00:31 AM EST
The new suction cup mount is available now.
http://www.hamradio.com/detail.cfm?pid=H0-010896

"I heard that Stickman likes to walk through a fat camp while eating a double whopper....." Danielisright

Tennessee Squire
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Posted: 11/28/2010 5:09:51 AM EST
AZRobbo: did you perform the upgrade or did it come that way? If you did it, did you update to 1.1 then 1.2 or just to 1.2? Do you have a GPS attached?

I took advantage of the Black Friday price and will be moving the Kenwood inside and installing the Yaesu in the Jeep.
There are two ways to do something: The right way and right now.
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