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 "I was wrong, Widener's are TOP NOTCH, I sincerely apologize for slamming them!"
Panamain  [Member]
3/14/2012 9:05:49 PM
"I" was WRONG, they are TOP NOTCH!
I made a mistake in my order couldn't get through on the phone, but through Andy's direct email, and his help, it has been more than taken care of.

My most sincere apology to Widener's and Andy.
Will  [Team Member]
3/14/2012 2:13:50 PM
Originally Posted By Panamain:

Not only did they raise the prices, (can you say gouging) their customer service is the WORST I have ever experienced!

Ordered a case of Yugo 10 days ago, my credit card was charged that day, but I still have not received a shipping conformation, or the ammo, and you CAN NOT get anybody to answer an email, or answer the phone.
I understand there is a mini frenzy going on, but you can't reply to email or answer the phone. I was on hold/ignore yesterday for an hour and a half, only to be disconnected.

I WILL NEVER BUY ANOTHER SINGLE PRODUCT FROM WIDENER'S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


I've ordered tens of thousands of rounds from them over several years along with some guns. Never had a problem. Buying during times of stupidity is never a good idea......
reelserious  [Team Member]
3/14/2012 2:41:25 PM
calm down wideners is GTG
TeeRex  [Team Member]
3/14/2012 2:46:02 PM
Sorry you had that experience. They've always treated me well and warned of price increases way before they reach the consumer. They definitely don't do it to fear monger either. They even post about shipping delays on their website.
Makarov  [Team Member]
3/14/2012 2:53:37 PM
Did I miss the PSA regarding the "mini frenzy" and "times of stupidity"? Is there another run on ammunition? (Serious question)


Other than the 900 rounds of El Salvadoran 8mm that Wideners sold me years ago, which they swore to me over the phone was both "sure fire and non-corrosive" of which it was neither, they have been GTG for me on many other orders. I would not worry. If they have charged your credit card then the price has been agreed to. It is probably just taking a little longer to ship than average.
Will  [Team Member]
3/14/2012 3:54:08 PM
Originally Posted By Makarov:
Did I miss the PSA regarding the "mini frenzy" and "times of stupidity"? Is there another run on ammunition? (Serious question)


Other than the 900 rounds of El Salvadoran 8mm that Wideners sold me years ago, which they swore to me over the phone was both "sure fire and non-corrosive" of which it was neither, they have been GTG for me on many other orders. I would not worry. If they have charged your credit card then the price has been agreed to. It is probably just taking a little longer to ship than average.


You don't get out much do you? Right now guns and ammo are flying off the shelves all over the country. The number of NICS checks hit a record in February....and the funny thing about that is that more and more people are exempted from NICS due to CHL's all the time....so they are REALLY selling a shit ton of guns and ammo.

If you have stocked up and are just trying to buy some "using" ammo it's a pain in the ass.....if you are just now trying to stock up....that's stupidity.
Panamain  [Member]
3/14/2012 4:16:04 PM
You all may very well be right, but I do not like the way this order has been handled, or not handled.
The day I placed the order, their webpage said "Current shipping delays 5-7 days" it now has been changed to say 8-10 days.

The biggest thing to me was, charging my card 10 days ago, and still 10 days later, not having shipped my purchase.
The company I work for, and most of our vendors, issue the charge on the card, the day the item is pulled or ships?

I still feel like even the worst customer service should reply to an email or be able to answer the phone.
But that is just me.
BushBoar  [Team Member]
3/14/2012 4:49:23 PM

Originally Posted By Panamain:

Not only did they raise the prices, (can you say gouging) their customer service is the WORST I have ever experienced!

Ordered a case of Yugo 10 days ago, my credit card was charged that day, but I still have not received a shipping conformation, or the ammo, and you CAN NOT get anybody to answer an email, or answer the phone.
I understand there is a mini frenzy going on, but you can't reply to email or answer the phone. I was on hold/ignore yesterday for an hour and a half, only to be disconnected.

I WILL NEVER BUY ANOTHER SINGLE PRODUCT FROM WIDENER'S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've had many cases of ammo of all calibers delivered to me from Wideners, along with numerous ammo cans, and have never had anything but a good experience with them. Quick shipping, good packaging, etc.
FlyLeaf  [Member]
3/14/2012 5:05:23 PM
Go to the industry section here on the forums,find wideners and contact Dradis.He has a email where you can check your order status.
wtturn  [Team Member]
3/14/2012 6:03:24 PM
Cool your jets, dude.

My order took almost two weeks to get to me; no big deal. dradis took care of me.
RIFLEMANIV  [Team Member]
3/14/2012 6:48:32 PM
I placed an order on March 5th and got the shipping notice today. Thus far all of my past orders with Widener's have been good to go.
aclaimsman  [Member]
3/14/2012 6:57:49 PM
I ordered from Wideners 10 days ago and my order showed up yesterday. A little slow, but it got here.
BallisticTip  [Team Member]
3/14/2012 7:03:19 PM
They are one of the best to order from, never a problem. They can be slow at peak ammo times.
coolstuff  [Member]
3/14/2012 7:11:38 PM
OP, they have a policy to have a copy of your ID. Do they have a copy of yours?
ShogunOfHarlem  [Team Member]
3/14/2012 7:11:56 PM
I would try to get mad along with you, OP, but their shipping to me for a case of 7.62x39 is ridonculous, so I never buy anything from them anyways. I wish SGammo would get some Yugo stuff in.
QCMGR  [Team Member]
3/14/2012 7:20:50 PM
Originally Posted By Panamain:

Not only did they raise the prices, (can you say gouging) their customer service is the WORST I have ever experienced!

Ordered a case of Yugo 10 days ago, my credit card was charged that day, but I still have not received a shipping conformation, or the ammo, and you CAN NOT get anybody to answer an email, or answer the phone.
I understand there is a mini frenzy going on, but you can't reply to email or answer the phone. I was on hold/ignore yesterday for an hour and a half, only to be disconnected.

I WILL NEVER BUY ANOTHER SINGLE PRODUCT FROM WIDENER'S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Panamain  [Member]
3/14/2012 7:27:06 PM
Originally Posted By FlyLeaf:
Go to the industry section here on the forums,find wideners and contact Dradis.He has a email where you can check your order status.


Advice taken, email sent, I will update thread accordingly, when and if, I get a reply.

To further explain my angst, I have been trying since day one of placing the order to get in touch, to make a change to my order.
So after 10 straight days of trying to contact, without any success, it is frustrating to say the least.

But we will see, I will gladly and loudly eat my words if this gets resolved.

DanaHillen  [Team Member]
3/14/2012 7:33:53 PM
I've been a Widener's customer for many years and never had an issue.
I'd bet they fix it to your satisfaction.Good luck........
MBT  [Member]
3/14/2012 8:04:54 PM
Originally Posted By FlyLeaf:
Go to the industry section here on the forums,find wideners and contact Dradis.He has a email where you can check your order status.


Great advice. I have found if the vendor is on the industry forum that is the best way to reach them or resolve any issues.

I have to admit that Wideners shipping times are painfully slow but at least they have the shipping times in big red letters on their homepage. They dont keep you in the dark like some vendors do.
flashbag  [Team Member]
3/15/2012 6:30:49 AM
Originally Posted By DanaHillen:
I've been a Widener's customer for many years and never had an issue.
I'd bet they fix it to your satisfaction.Good luck........


This
They sent me 62gr lead core I wanted steel core.
Wrote a email got my steel core and got to keep the lead core for free
tenewel  [Team Member]
3/15/2012 10:30:54 AM
Originally Posted By flashbag:
Originally Posted By DanaHillen:
I've been a Widener's customer for many years and never had an issue.
I'd bet they fix it to your satisfaction.Good luck........


This
They sent me 62gr lead core I wanted steel core.
Wrote a email got my steel core and got to keep the lead core for free


Well, that just means you need me to cover the shipping of the lead core to me.

waterman1971  [Member]
3/15/2012 10:33:49 AM
When the IMI m193 went out of stock, I had an order of it in the queue. I simply emailed them with my concerns, and they responded within 24 hours.
They place the shipping time in big red letters of the website.

I must say the IMI m855 is fantastic!
akethan  [Life Member]
3/15/2012 12:26:43 PM
Widener's is a great company, I've been buying stuff from them for over 15 years.
flashbag  [Team Member]
3/15/2012 1:50:41 PM
Originally Posted By tenewel:
Originally Posted By flashbag:
Originally Posted By DanaHillen:
I've been a Widener's customer for many years and never had an issue.
I'd bet they fix it to your satisfaction.Good luck........


This
They sent me 62gr lead core I wanted steel core.
Wrote a email got my steel core and got to keep the lead core for free


Well, that just means you need me to cover the shipping of the lead core to me.



Looks like about 130 left.
You need them send me a PM I promise to be gentle
Panamain  [Member]
3/16/2012 9:21:15 AM
See new thread, for my full apology to Widener's and Andy as well.

"I" was WRONG, they are TOP NOTCH!


Please do not post "new" threads for feedback updates, keep all updates and replies to one thread.

From the "new" thread I deleted.

Title: I was wrong, Widener's are TOP NOTCH, I sincerely apologize for slamming them

Just got off the phone with Andy, he emailed me first thing this morning, and then we got on the phone together, he has taken care of me and my issue's.

I gave him my sincere apology for blasting them, and explained to him why I did.

I will buy from Widener's in the future, (if they let me), and like everyone else has said repeatedly, they are GTG!

Again, I apologize to Andy/Widener's and thank him for correcting my mistake.

I am now "officially" eating crow.





nolan7120  [Team Member]
3/16/2012 10:25:10 AM
You should edit the title to this thread to reflect your outcome
Panamain  [Member]
3/16/2012 10:30:56 AM
Originally Posted By nolan7120:
You should edit the title to this thread to reflect your outcome

Done - you could have used the edit button on your original post to do that- Gatorhunt


I agree, I started a NEW thread because I felt a sincere apology should have it's own thread, and it was titled,

"I was wrong, Widener's are TOP NOTCH, I sincerely apologize for slamming them!"


pseudosuit  [Member]
3/16/2012 10:39:05 AM
So what was your mistake?
Panamain  [Member]
3/16/2012 11:00:37 AM
Originally Posted By pseudosuit:
So what was your mistake?


I submitted an order for the wrong ammo.

Original_Copy  [Team Member]
3/16/2012 2:30:38 PM
Originally Posted By Panamain:
Originally Posted By nolan7120:
You should edit the title to this thread to reflect your outcome

Done - you could have used the edit button on your original post to do that- Gatorhunt


I agree, I started a NEW thread because I felt a sincere apology should have it's own thread, and it was titled,

"I was wrong, Widener's are TOP NOTCH, I sincerely apologize for slamming them!"




you can also edit this original post and title with an update too.

eta: the title is updated!
stevens223  [Member]
3/17/2012 4:22:00 PM
I ordered the 8th of this month and still waiting for ship comformation...
dphill  [Team Member]
3/17/2012 4:39:39 PM
Originally Posted By stevens223:
I ordered the 8th of this month and still waiting for ship comformation...


I ordered primers on the 2nd and still waiting for shipping confirmation...