AR15.Com Archives
 LIBERTY SAFE WON'T UNLOCK
Chief_P1  [Member]
3/27/2011 11:25:29 AM
I have a Liberty Colonial with electronic lock. Never had a problem till now.

I punch in my combo and hear the numbers as I punch and then nothing. It will not unlock. I've moved the handle around while punching the numbers and nothing. I've pulled on the handing and the door does move out a little. I can hear the bolts moving when I move the handle. I've tried 3 sets of new batteries and nothing.

Bottom line, Do I need to call a lock smith? Will they destroy my safe? Will it cost me over $200?

Lock is identified with a SG on it. Glad I keep one out at all times.
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safemover  [Team Member]
3/27/2011 11:50:51 AM
move the handle little counter clockwise. Then run combo if it still doesn't work try to find the sweet spot.
If the bolt's are in a bind or the handle is not right in line the do that.
mic214  [Team Member]
3/27/2011 12:26:01 PM
Does your safe have a backup hard key? Some safes have an access panel under the electronic keypad to use a regular key if the batteries fail....
RUSTAFER  [Team Member]
3/27/2011 12:54:52 PM
Try pushing in on the door, while you are punching in the numbers.
USMC6337  [Team Member]
3/27/2011 2:34:10 PM
Originally Posted By safemover:
move the handle little counter clockwise. Then run combo if it still doesn't work try to find the sweet spot.
If the bolt's are in a bind or the handle is not right in line the do that.


My Fort Knox will do this with it's S&G electronic lock if the handle isn't centered. You can hear the solenoid actuate, but the handle won't turn.

This is reminding me, I really need to get off my ass and get a mechanical lock installed.
Snopczynski  [Team Member]
3/27/2011 6:27:08 PM
Check the battery, has to be fresh 9v DURACELL

Turn the handle counter clockwise, punch the combo and # wait for the noise then turn the handle.

If those things dont work, there a few other things that need to be tried.
Slug-O  [Team Member]
3/27/2011 7:30:05 PM
update???
Chief_P1  [Member]
3/28/2011 12:36:23 PM
Called Liberty Safe in UT. They seemed very friendly and accomodating. I need to send them my seriel number off my safe to see if it is still in warnetee. I hope it is.
DLaw  [Team Member]
3/28/2011 12:40:48 PM
I had this happen.. I had some dollar store 9V's that would do exactly what you described.. I went to the store and picked up some new Duracell's that fixed my problem.... Good luck with yours..
callmestick  [Team Member]
3/28/2011 1:19:11 PM
My Canon Patriot safe lock went out, I believe the lock was an S&G and they had to drill my door. They said they were going to put a spring loaded ball bearing in the hole so it would be impossible to drill that spot again but I don't recall seing them do that. For mine they had to drill behind the lock, the whole experience was pretty stressfull. I was worried about the apperance of the safe, I'm a function over form guy but I had just bought the safe like 3 months prior and was not all that excited about having a fucking hole in it. I was not in a free state at the time either and was worried about his reaction to the contents.
Chas8008  [Team Member]
3/28/2011 6:15:38 PM

Originally Posted By Slug-O:
update???


Snopczynski  [Team Member]
3/29/2011 6:24:05 PM
DID YOU TRY THE THINGS I MENTIONED?
RugRat  [Member]
3/30/2011 10:10:03 AM
Originally Posted By Snopczynski:
DID YOU TRY THE THINGS I MENTIONED?


OP must have locked himself in safe....
Chas8008  [Team Member]
3/30/2011 10:45:28 AM

Originally Posted By RugRat:
Originally Posted By Snopczynski:
DID YOU TRY THE THINGS I MENTIONED?


OP must have locked himself in safe....
I was thinking this, his battery must have died on the lap top.



RIP Op, you should not have foed.

Chief_P1  [Member]
3/30/2011 5:37:57 PM
Tried everything. Called Liberty and gave them my seriel number. My lock was still under warentee. Waiting on the lock smith to call me and set up an appointment. Looks like Libery Safes will be covering the bill. I'm really stressed about them drilling my safe too. It's like getting your car back from the body shop, it's nice but not the same.

Liberty really seams to be taking care of me.

Now for a question. Should I stick with the electronic lock or go dial?
Snopczynski  [Team Member]
3/30/2011 6:28:54 PM
DId they have you bang on the door, and try the things I mentioned? I am a safe technician, so if you want, you can call me and I can tell you some tricks that may get you into the safe. PM me your number and your area so I know whne it is too late to call. When I go on service calls, I usually only end up actually drilling about 1/3 of the safes. I can usually use my tricks to get it open. You ahven't provided muh info on here, but there has been cases where liberty tech support talked to people and tried to get me to go out, then I fixed the issue over the phone with the person.

Drilling isn't bad if they do it right and repair the hole correctly. Drilling the same hole a 2nd time can be even harder after its been loaded with steel epoxy and ball bearings.
Chief_P1  [Member]
4/5/2011 12:57:09 PM
Thanks for the offer. I think the lock is dead. Lock smith came out and tried to no avail. He's coming out Friday to drill it.

Liberty has been great about it. The SG lock is the issue. Lots of companies use them.

I'll let you know the whole story when I get done with this goat rope.

Snopczynski  [Team Member]
4/5/2011 2:09:00 PM
So the keypad doesn't make any tones and the red light does not light up when the buttons are pressed.
MTNmyMag  [Team Member]
4/5/2011 3:01:15 PM
I had this happen with my FT Knox. A bolt in the bottom locking lug cam came out and it was unable to lift the bottom lug. They had to drill a hole in my safe, isert a small camera to find the problem. and then hook the lug and lift it.
kingfish  [Member]
4/5/2011 3:53:10 PM
How does one know if they have an SG lock? I have a Fatboy Jr with elock. Is mine an SG?
ma1775  [Team Member]
4/5/2011 4:12:52 PM
this thread has me 100% convinced that I am not going to get an electric dial on which ever safe I finally decide upon.
RugRat  [Member]
4/5/2011 6:40:50 PM
Originally Posted By kingfish:
How does one know if they have an SG lock? I have a Fatboy Jr with elock. Is mine an SG?


It will say "S-G" on it somewhere. Most of the Liberty safes I've seen have S-G electronic locks on them. The local dealer only shows S-G locks on the safes in his showroom (many safes).
MTNmyMag  [Team Member]
4/5/2011 11:22:29 PM
Originally Posted By ma1775:
this thread has me 100% convinced that I am not going to get an electric dial on which ever safe I finally decide upon.


I like mine, much faster than 37 to the left 52 to the right 14 to the left etc etc etc
Snopczynski  [Team Member]
4/6/2011 1:45:04 AM
I can open a dial lock in 10-11 seconds. It isn't very hard if you get used to it.
louisianarebel  [Team Member]
4/6/2011 2:04:33 AM

Originally Posted By Snopczynski:
I can open a dial lock in 10-11 seconds. It isn't very hard if you get used to it.

I'm getting good at mine. But my dial is a POS anyway. It squeaks and shit.
Snopczynski  [Team Member]
4/6/2011 11:45:17 AM
They do that, it doesn't necesarilly mean it is a POS.
louisianarebel  [Team Member]
4/6/2011 11:58:58 AM
Good to know. I was hoping it wouldn't fall off or something.
Chief_P1  [Member]
5/10/2011 12:49:57 PM
My safe is open now. Took two locksmiths, and 6 visits. Most visits lasing 4-5 hours. 3 Holes drilled, secondary locker was set off but no holes outside the dial ring. Looks good still.

Actuator was dead. Liberty was great about the whole thing. They paid the second locksmith overtime because I took off work enough.

Still makes me nervous. Is it gonna happen again?.
Snopczynski  [Team Member]
5/10/2011 5:12:52 PM
did one of the locksmiths drill a hole in the wrong spot and fire the relocker on accident?
AnthonyL  [Team Member]
5/12/2011 12:54:32 PM
This should be a sticky for anyone considering their first safe and think that digital works just the same as a mechanical dial. I just got my first safe, with a dial of course, and after only a dozen tries I can get into it under 10 seconds comfortably without rushing.
TN_Thunder  [Member]
5/13/2011 6:34:36 PM
Originally Posted By ma1775:
this thread has me 100% convinced that I am not going to get an electric dial on which ever safe I finally decide upon.
It's precisely this scenario that steered me toward the mechanical dial when I bought my Liberty Lincoln 35.

stepup  [Team Member]
5/25/2011 2:20:11 PM
I can get into my Liberty Presidential with a Dial in under 10 seconds. It is very simple once you have done it a few times. I would bet I wouldn't be that far off pace compared to someone using a E-lock.
1337-G  [Team Member]
5/27/2011 4:59:03 PM
Originally Posted By stepup:
I can get into my Liberty Presidential with a Dial in under 10 seconds. It is very simple once you have done it a few times. I would bet I wouldn't be that far off pace compared to someone using a E-lock.


In the dark?
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