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 La Gard lock not opening properly
anothergunnut2  [Member]
10/3/2010 12:05:12 PM EST
I am having some trouble with my safe equipped with a La Gard mechanical, dial lock. I dial the combination but it doesn't unlock. I try again and again and eventually it opens. I have had the safe for around 6 or 7 years. I had this same problem last year and had a safe technician out. He disassembled the lock, lubed it with a very slight amount of vaseline and reassembled it. It worked fine for about a year but is acting up again. I have the safe in the garage which subjects it to some temperature fluctuations but nothing too severe (up to 110 in summer, about 40 in winter). I leave in CA so there is no humidity so rust is not an issue. The safe technician commented that the lock was not dirty or gunked up but that it was dry.

I don't really want to get the safe tech out every year and a half to do a $100 service call. Is there a different answer such as replacing the dial with an electronic lock or would an electronic lock fail in the same manner? Would resetting the combination help? The safe is in the garage because I don't have room for it in the house; does having it in the garage create a problem? Thanks,
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Snopczynski  [Team Member]
10/3/2010 12:08:43 PM EST
A safe technician should have never dis-assembled the lock and lubed it, they are not serviceable. As soon as you get the safe open, do not shut it again, and replace the lock on the safe. Since the issue came back, you should replace the lock box immediately. More than likely the lock has a stuck fly and the combo is slipping off. Also make sure when you operate the lock, that your not flicking the dial.
anothergunnut2  [Member]
10/3/2010 12:57:23 PM EST
How much do locks cost to purchase and install? I might be better off to apply the cost to a new safe.
Snopczynski  [Team Member]
10/3/2010 10:19:39 PM EST
If you are going to buy a new safe for the cost of a replacement lock, your not going to be buying anything good. We charge about $250-$300 for parts and labor.
golfroot  [Team Member]
10/3/2010 11:14:34 PM EST
Try subtracting 1 from the middle digit, that's what LaGard told me and it worked. Mine was still under warranty, so they sent me a new lock.
Snopczynski  [Team Member]
10/3/2010 11:21:48 PM EST
I had a center number walk 10 digits a few weeks ago. Usually the second or third number, check it 5 up and 5 down.
anothergunnut2  [Member]
10/4/2010 6:41:36 AM EST
Originally Posted By golfroot:
Try subtracting 1 from the middle digit, that's what LaGard told me and it worked. Mine was still under warranty, so they sent me a new lock.


This worked. The safe opened on the first try. I then tried the "correct" combination and it wouldn't open. Tried the sequence two more times and it opened both times one digit off and neither time with correct combination. I take it this is only a temporary fix? It will get worse? Resetting the combination wouldn't correct the underlying problem?

$250 to $300 to replace the lock is a big investment for this safe as I only paid $600 for it. I bought it to keep my guns away from my children and for some burglary protection. After a bit of research on this website, the burglary protection it provides is barely above none. My point on the cost is that I could use the $250 towards a higher quality safe, not purchase a $250 safe.

Noaccount  [Team Member]
10/4/2010 6:47:29 AM EST
Simple terms: most likely its going to get worse. Unless you plan to have a locksmith come out and drill your safe I would recommend not locking it again because thats where your heading with it now.
golfroot  [Team Member]
10/4/2010 7:01:34 AM EST
Originally Posted By Noaccount:
Simple terms: most likely its going to get worse. Unless you plan to have a locksmith come out and drill your safe I would recommend not locking it again because thats where your heading with it now.


I'm glad you got it open. Keep it open. If your dial is showing signs of going tits up, tomorrow ain't gonna look any better.

Don't lock it.

Oh, yeah, it's a defect. If the combo shifts, you need to contact the manufacturer of your dial. They owe you a lock.
Snopczynski  [Team Member]
10/4/2010 6:18:07 PM EST
Once it walks, and gets set it will either be fixed or be a malfunctioning lock. Yours has a malfunctioning lock and needs to be replaced.
anothergunnut2  [Member]
10/11/2010 12:18:21 PM EST
Had a safe technician come out and installl a S&G 6730 lock for about $200. He was able to use the existing dial so that saved a few bucks. Thanks for the help, now it's (way past) time to bolt the safe down.
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