AR15.Com Archives
 Well FML, I nearly wasted 6 months of waiting on a non existent suppressor...
M1-Matt  [Team Member]
6/1/2012 8:03:29 PM
Well I placed a order for a Silencerco Osprey 45 in FDE back in December. At the time my dealer told me it was around a 6 moth wait for the Osprey. I figured no problem it took them about 4 months to get in my Gemtech can.
Just before Easter I stopped off at my dealer to do some shopping and made another deposit on my Osprey, they told me they were still waiting for it to come in.
I called yesterday to check on the status and my dealer then told me they are not making the FDE at this time and are waiting for the manuf. to start making them again. This was my fist sign that something was not right.
I called Silencerco and left a message asking when they would have a eta on the FDE 45 Ospreys. I was told that the FDE Ospreys had been discontinued in July of 2011. However the Silencerco website shows photo's of the FDE can and even has a price listed for the FDE. Needless to say the guy at Silencerco was less then helpful and assured me that they had taken off the FDE Osprey listings from their website. As of 30min ago.


I am not a happy camper. I wish Silencerco had removed the FDE option or made it obviously know that it was discontinued. Looks like I will not be purchasing any Silencerco products. I am pissed that my dealer never informed me that they were discontinued when they placed my order. I will be demanding my depoits back and looking for a new Class III.

So how was your day?
cms81586  [Team Member]
6/1/2012 8:08:29 PM
Only buy what's in stock, online, and for the best price. A Form 3 may take a month or two but at least you're sure you're getting your can and even after a transfer fee it's still cheaper than buying local in most instances. Best of luck next time around!

CMS
An_Orphanage  [Member]
6/1/2012 8:12:20 PM
Forget buying, for the price of a can you can buy a good used lathe and make your own once your form 1 gets back, and then you are the manufacturer, and can repair/refurbish it as needed.

After that, a second can only costs you the tax stamp, materials and your time
MSC182  [Team Member]
6/1/2012 8:14:13 PM
Well that sucks.
jh1990  [Team Member]
6/1/2012 8:18:24 PM
Sorry, but it has been known for a long time that they were discontinued. A quick phone call or a better dealer could have saved you six months. Silencer Co has some of the best CS in the business btw.
M1-Matt  [Team Member]
6/1/2012 9:09:34 PM

Originally Posted By jh1990:
Sorry, but it has been known for a long time that they were discontinued. A quick phone call or a better dealer could have saved you six months. Silencer Co has some of the best CS in the business btw.

I find that hard to believe, when for almost a year after discontinuing a item, it still shows as being available on their site with a retail price listed.
Raeth  [Team Member]
6/1/2012 9:34:08 PM
Originally Posted By M1-Matt:

Originally Posted By jh1990:
Sorry, but it has been known for a long time that they were discontinued. A quick phone call or a better dealer could have saved you six months. Silencer Co has some of the best CS in the business btw.

I find that hard to believe, when for almost a year after discontinuing a item, it still shows as being available on their site with a retail price listed.


I'd attribute that to whomever maintains their website rather than customer service. I'm sorry you were left hanging, but I agree with jh1990. In my experiences with them, their CS has been top notch.

-bob

jh1990  [Team Member]
6/1/2012 9:35:08 PM
Originally Posted By M1-Matt:

Originally Posted By jh1990:
Sorry, but it has been known for a long time that they were discontinued. A quick phone call or a better dealer could have saved you six months. Silencer Co has some of the best CS in the business btw.

I find that hard to believe, when for almost a year after discontinuing a item, it still shows as being available on their site with a retail price listed.


It is your fault for trusting a dealer to "find" you one. A quick Google search, a phone call, a forum post, etc is all it takes to find that they are discontinued. Your dealer failed you. Should they update their website? Sure, but it is no reason to put all the blame on them. If you feel the need to be angry at someone be angry at your dealer.
maggiethecat  [Team Member]
6/1/2012 9:46:28 PM
Originally Posted By An_Orphanage:
Forget buying, for the price of a can you can buy a good used lathe and make your own once your form 1 gets back, and then you are the manufacturer, and can repair/refurbish it as needed.

After that, a second can only costs you the tax stamp, materials and your time


No, you can NOT repair or refurbish a can you made on a form 1. Still has to be done by an 07/02 sot
m1garand30064  [Member]
6/1/2012 9:54:12 PM
I'd bet there may be a few dealers that still have them in stock. Check around.

If push come to shove you could always get a black one and have someone coat it in FDE for you. I've seen accurate ordnance do this and they look great.
VoodooChile  [Team Member]
6/1/2012 9:59:08 PM
I contacted SilencerCo regarding a nagging problem with a SWR can that I had for the past 2 years ..They verified my issue with the SWR people (who knew about the problem) and told me unfortunately they had no way of fixing it..(the can works but small pistols don't cycle with its booster..I will have to buy a larger gun for it to work right) To make up for the issue SilencerCo emailed me an offer for an Osprey for an unbelievable price..about 75% off) I would say that was pretty good customer service.
M1-Matt  [Team Member]
6/1/2012 10:02:07 PM

Originally Posted By jh1990:
Originally Posted By M1-Matt:

Originally Posted By jh1990:
Sorry, but it has been known for a long time that they were discontinued. A quick phone call or a better dealer could have saved you six months. Silencer Co has some of the best CS in the business btw.

I find that hard to believe, when for almost a year after discontinuing a item, it still shows as being available on their site with a retail price listed.


It is your fault for trusting a dealer to "find" you one. A quick Google search, a phone call, a forum post, etc is all it takes to find that they are discontinued. Your dealer failed you. Should they update their website? Sure, but it is no reason to put all the blame on them. If you feel the need to be angry at someone be angry at your dealer.

I am not angry at the situation, I am annoyed I have wasted 6 months for nothing. I will say this I have been in the industry for almost 9 years now. I have know my dealer for 8 of those years. They were even a vendor of mine at a former employer. They were a trusted dealer of my first NFA item, and a stocking dealer of Silencerco products. Let me ask you this, do you always call a manuf. to see if every gun related item is still being produced? Or would you trust their website, when a price is listed?
Needless to say my dealer is now my "former" dealer.
jh1990  [Team Member]
6/1/2012 10:10:09 PM
Originally Posted By M1-Matt:

Originally Posted By jh1990:
Originally Posted By M1-Matt:

Originally Posted By jh1990:
Sorry, but it has been known for a long time that they were discontinued. A quick phone call or a better dealer could have saved you six months. Silencer Co has some of the best CS in the business btw.

I find that hard to believe, when for almost a year after discontinuing a item, it still shows as being available on their site with a retail price listed.


It is your fault for trusting a dealer to "find" you one. A quick Google search, a phone call, a forum post, etc is all it takes to find that they are discontinued. Your dealer failed you. Should they update their website? Sure, but it is no reason to put all the blame on them. If you feel the need to be angry at someone be angry at your dealer.

I am not angry at the situation, I am annoyed I have wasted 6 months for nothing. I will say this I have been in the industry for almost 9 years now. I have know my dealer for 8 of those years. They were even a vendor of mine at a former employer. They were a trusted dealer of my first NFA item, and a stocking dealer of Silencerco products. Let me ask you this, do you always call a manuf. to see if every gun related item is still being produced? Or would you trust their website, when a price is listed?
Needless to say my dealer is now my "former" dealer.


No, but I do a lot of research before I drop a lot of money. It would have taken me all of three minutes to find it was discontinued. Either way Silencer Co should update there website and you should find a new dealer.
RyJones  [Team Member]
6/1/2012 10:27:37 PM
This is why I buy only what is on the shelf, ready for a form 4, from a dealer where I can see the damn can to get the serial number.
fcernese  [Member]
6/2/2012 12:06:44 AM
Not only do I only buy one that is in stock, I do it at a place where I can hold it, take pictures of it and mount it on my rifle and shoot it while I wait for my paperwork to come back.
TDunn  [Team Member]
6/2/2012 12:39:58 AM
In spite of what some are saying, it doesn't sound like good CS to me. I certainly don't blame the OP for being disappointed. The dealer is certainly mostly to blame for taking money for something that no longer existed, but this is a golden opportunity for the manufacturer to step up to the plate and demonstrate the CS which yall say they have. Here's hoping they do the right thing.
jh1990  [Team Member]
6/2/2012 12:48:36 AM
Originally Posted By TDunn:
In spite of what some are saying, it doesn't sound like good CS to me. I certainly don't blame the OP for being disappointed. The dealer is certainly mostly to blame for taking money for something that no longer existed, but this is a golden opportunity for the manufacturer to step up to the plate and demonstrate the CS which yall say they have. Here's hoping they do the right thing.


What is Silencer Co supposed to do?
TDunn  [Team Member]
6/2/2012 12:53:33 AM
Originally Posted By jh1990:
What is Silencer Co supposed to do?


They could contact their stocking dealers and find the man the can he wants if it is out there at one of their folks. They could attempt to get him something he would be happy with if the one he wanted wasn't available anywhere. They could do a lot of things that would demonstrate that they care about their customers - not saying they don't, but this is the opportunity to demonstrate their reputation.
RyJones  [Team Member]
6/2/2012 12:58:40 AM
Originally Posted By TDunn:
Originally Posted By jh1990:
What is Silencer Co supposed to do?


They could contact their stocking dealers and find the man the can he wants if it is out there at one of their folks. They could attempt to get him something he would be happy with if the one he wanted wasn't available anywhere. They could do a lot of things that would demonstrate that they care about their customers - not saying they don't, but this is the opportunity to demonstrate their reputation.


agreed - they could send an email and try to nail one down. You know damn well one is out there on a form 3 burning shelf space.
jh1990  [Team Member]
6/2/2012 1:13:03 AM
http://martinsburgfirearms.com/store.html?page=shop.product_details&product_id=7&flypage=flypage.tpl&pop=0

http://www.snipershide.com/forum/ubbthreads.php?ubb=showflat&Number=2838182

http://www.340defense.com/index.php?/pro-shop=0&page=shop.product_details&flypage=flypage.tpl&product_id=19&category_id=7&vmcchk=1&option=com_virtuemart&Itemid=227

http://50.116.69.114/silencerco-45-osprey-fde-pr-5506.html

https://www.ssgtactical.com/store/productdetail.asp?id=408

http://www.bluboyrelics.com/steel_bluebluboya1sl_013.htm

Good places to start callin^^^ Most will be sold out but you might get lucky. Otherwise I'm sure you could pay someone to anodize it in FDE.
sardo_67  [Team Member]
6/2/2012 3:50:14 AM
Ya man, NEVER..... NEVER EVER rely on your dealer to find you something or what not for you when it comes to NFA stuff. All the ones I've used except the first one weren't too good about calling me when things came in for me or form 4s arrived. Had a can sitting at the dealer once for about 2 weeks cause the owner was too busy to type up the form 4 or something like that. Kinda bothered me but I don't even care about this shit anymore really, picked up my first MG last week that I paid for in mid August of last year. Been so long I wasn't even that excited.

Point is, I find all my NFA myself on this site or similar ones. I will shop around at local FFLs to see what's in-stock but most don't have anything of interest to me.
GuyinFL  [Member]
6/2/2012 10:38:41 AM
Originally Posted By cms81586:
Only buy what's in stock, online, and for the best price. A Form 3 may take a month or two but at least you're sure you're getting your can and even after a transfer fee it's still cheaper than buying local in most instances. Best of luck next time around!

CMS


+1
RenegadeX  [Member]
6/2/2012 10:52:59 AM

Originally Posted By jh1990:
Originally Posted By TDunn:
In spite of what some are saying, it doesn't sound like good CS to me. I certainly don't blame the OP for being disappointed. The dealer is certainly mostly to blame for taking money for something that no longer existed, but this is a golden opportunity for the manufacturer to step up to the plate and demonstrate the CS which yall say they have. Here's hoping they do the right thing.


What is Silencer Co supposed to do?

Not advertise products for sale that have been discontinued months earlier.

An_Orphanage  [Member]
6/2/2012 11:10:51 AM
Originally Posted By maggiethecat:
No, you can NOT repair or refurbish a can you made on a form 1. Still has to be done by an 07/02 sot

ATF letter says otherwise, and you can read it here.
The key is in how you perform the repair, as you must destroy the broken part before you can begin to make a replacement, and no "spare" parts may be kept on hand. Also if the serial number is damaged or destroyed, the can is destroyed, no replacing that part.
mpallett  [Member]
6/2/2012 11:56:16 AM
This link:

http://www.atf.gov/firearms/faq/national-firearms-act-silencers.html


trumps that letter that was written in 2004.





Originally Posted By An_Orphanage:
Originally Posted By maggiethecat:
No, you can NOT repair or refurbish a can you made on a form 1. Still has to be done by an 07/02 sot

ATF letter says otherwise, and you can read it here.
The key is in how you perform the repair, as you must destroy the broken part before you can begin to make a replacement, and no "spare" parts may be kept on hand. Also if the serial number is damaged or destroyed, the can is destroyed, no replacing that part.


Green0  [Member]
6/2/2012 12:10:09 PM
Originally Posted By Raeth:
Originally Posted By M1-Matt:

Originally Posted By jh1990:
Sorry, but it has been known for a long time that they were discontinued. A quick phone call or a better dealer could have saved you six months. Silencer Co has some of the best CS in the business btw.

I find that hard to believe, when for almost a year after discontinuing a item, it still shows as being available on their site with a retail price listed.


I'd attribute that to whomever maintains their website rather than customer service. I'm sorry you were left hanging, but I agree with jh1990. In my experiences with them, their CS has been top notch.

-bob



The website maintenance is pretty important and integral to any nationally marketed company.

Still a dealer should have had the item on order... so it would be pretty easy to figure out who screwed who here.

Ponyboy  [Team Member]
6/2/2012 4:39:00 PM
I wouldn't have waited 6 months for something I could do myself in 5 minutes with a $3 can of spray paint.
VoodooChile  [Team Member]
6/2/2012 5:19:10 PM
Originally Posted By Ponyboy:
I wouldn't have waited 6 months for something I could do myself in 5 minutes with a $3 can of spray paint.


Color was just an option ...he'd still need to wait just as long for a black suppressor
Ponyboy  [Team Member]
6/2/2012 5:24:13 PM
Originally Posted By VoodooChile:
Originally Posted By Ponyboy:
I wouldn't have waited 6 months for something I could do myself in 5 minutes with a $3 can of spray paint.


Color was just an option ...he'd still need to wait just as long for a black suppressor


Color was an option that he waited 6 additional months for before he found out it wasn't available. Unless you're saying black ones aren't in stock anywhere and have a 6 month wait.
Bigshot64  [Team Member]
6/2/2012 9:46:57 PM
What garbage
Dawger  [Member]
6/2/2012 11:28:11 PM
If you want one in FDE, message me. I know where several are. They are in different states than PA but I know where several are on the shelf.
JTY  [Member]
6/3/2012 5:12:15 PM
The thing I wonder is. If SilencerCo isn't making them, then who did his dealer order one from? You'd think when his dealer put in the order, he'd be told they aren't available anymore.
M1-Matt  [Team Member]
6/3/2012 9:06:05 PM

Originally Posted By JTY:
The thing I wonder is. If SilencerCo isn't making them, then who did his dealer order one from? You'd think when his dealer put in the order, he'd be told they aren't available anymore.
Yea that is what I was thinking.

ccosby  [Team Member]
6/4/2012 12:08:12 AM
Originally Posted By jh1990:
Originally Posted By TDunn:
In spite of what some are saying, it doesn't sound like good CS to me. I certainly don't blame the OP for being disappointed. The dealer is certainly mostly to blame for taking money for something that no longer existed, but this is a golden opportunity for the manufacturer to step up to the plate and demonstrate the CS which yall say they have. Here's hoping they do the right thing.


What is Silencer Co supposed to do?


Not take almost a year to remove something from their website that isn't being offered is a good start. I'd be pretty pissed at them for that as well.

Originally Posted By M1-Matt:

Originally Posted By JTY:
The thing I wonder is. If SilencerCo isn't making them, then who did his dealer order one from? You'd think when his dealer put in the order, he'd be told they aren't available anymore.
Yea that is what I was thinking.



Yea one has to wonder. It is possible the dealer got the order in and no one told them for a while but you have to hope they knew about it for a while and were too lazy to do anything. I'd be pretty pissed at both the dealer and silencerco.