Para Ordnance quality these days.
I previously owned an alloy frame P12-45 about 10 years ago. It was brand new with only about 6 to 700 rounds fired when the frame cracked beneath the slide stop notch. Customer service at Para was pretty poor and I still have the pistol. I've moved on to others since then. To get to the point, given my previous experience, has Para improved in their quality and manufacture of their handguns ? What of their customer service, has that improved as well? I'm interested in a potential future purchase of a hi-cap .45 but must first consider any opinions I may find here. Thanks for listening.
Can you provide some details on your experience with para support?
I'm considering purchasing a gun (my first 1911) from them.
I had only one issue with Para's Customer Service and it was very good. Had a P-14-45 Limited that had continuous failures to extract. Sent it in and they replaced the extractor and another part (it's been awhile) with no problems. While I doubt I'd buy a hi-cap .45 again (all stainless 14-rd .45 is HEAVY after a couple hours), their CS was spot on.
I posted a thread about my experience, a couple months ago. An LDA trigger started refusing to reset. I sent it to Para, they replaced the whole linkage, including the hammer, no charge. I bought the gun used; Para didn't even ask. Turnaround was about a week and a half, including shipping time. I don't see how they could have done better
This was quite some time ago, maybe 9 years. I had purchased a new alloy frame P12 .45, fired standard spec., quality ammo, nothing hot or reloaded. The frame cracked after approx. 500 rounds. Attempted numerous times to contact Para to rectify my situation in some way. Maybe it was my impatience but I eventually gave up after many months of getting zero replies. This was before I joined the internet world and everything was either through telephone or snail-mail. Anyway, I never got a response and sucked it up to a bad investment. I still wonder sometimes, has Para changed its ways and improved their C/S and what of the quality of their firearms. Are their steel frames, cast or forged. Are there alot of MIM parts on the pistols, etc. I'm interested in a wide-body and Para is the only one I can buy in my state. Unfortunately Massachusetts still has the ban.
I would still contact them on that pistol if i was you.The days of snail mail are over most company's have figured out that if they don't provide good customer service these days,a person can tell everyone in the world about it in just a few days.As to your question about their CS i have no idea because the only Para Ordnance i own has been flawless for over ten years.
Para USA's customer service is terrible. They have had my P14-45 GRE for 6 months now. Barrage of problems with it. Sent it back like 2 times. They finally decided they were going to replace it and this was 3 months ago that they decided this. Im still waiting for the gun. Every month I call they tell me that they are still waiting for the gun to be sent from the factory. 6 FRIGGIN MONTHS! Tell me hoe F'ed up that is. When I get the knew gun I will be trading it in for some thing I can depend on. Para is the worst.
I bought a P13-45 limited ed. about 8 years ago and had probs. sent it
to them and they made it good. They are good with me.
Just tell them you shoot IPSC/USPSA with it.
Sorry, not covered.
If you want Hi-cap 1911 you go STI/SV or Caspian.
Para would first be required to HAVE customer service to be able to rate it. Before the death of a certain someone that started the company they did a good job of taking care of people. After that I think they watched too many Monty Python skits and determined to model what they call customer service after them. It's funny when it's a skit, not so much when a firearm and real life come into play.
Either way only buy one new or you have no warranty.