So my LDA P14 broke. The transfer bar wasn't engaging the hammer reliably - sometimes the hammer wouldn't move at all, sometimes it would retract a little bit and then fall forward, once in a while the action would function normally.
I e-mailed Para, looking for a local certified gunsmith. After a few days, a gentleman named Raymond Kowalski replied, and told me to just send it in. Para received the pistol on 8/20. I got it back on 8/31, with an "LDA upgrade kit" (which includes a new hammer) installed. Works great, and I think the trigger is a bit better than it was before. (My newer P16 has always had a better trigger than the P14, and the P14s was pretty damn good.) No charge.
So, kudos to Mr. Kowalski and Para-Ordnance. I'm a happy shooter!
(OTOH, UPS decided that "2nd day air" should actually take 6 days, so no kudos for them! Bad Brown!
I had a problem with my P14 front sight being crooked on the slide. I called Para Ordnance and they ignored all of my many requests to fix it. I do like paras in general but their customer service is non-existant.
Shame on you Para Ordnance
It is invalid to say Para's customer service in nonexistent, particularly with a contradictory story above yours in the thread.
It is perfectly valid to say "My experience was less satisfactory than yours," or something to that effect. You could even say "Those sons of bitches screwed me and I hope they all die in a fire," because that expresses a personal experience and an (unpleasant) opinion. But your statement is absolute and sweeping, and simply untrue.