TURN AROUND TIME POF

Anybody have any idea, how long the turn around time on a upper is that needs repair? sent it out a month ago.

you have about 3 to go

are u for real ? POF should be called POS

mine took 3 months and still was not right. do yourself a favor dump it when it comes back and get a lwrc.

Sadly it can take a few months (3 months for the two times I sent an upper back)
On the flip side, POF has always gone above and beyond with me.
One issue was a barrel problem and the other was for an upgrade of an upper.

Just give Chris a call and be polite and he WILL fix it. I would call every 4 weeks, not 2, and on the 3rd call it got shipped.
Whether that is the length of their backlog or not I don't know but that has been the average for me and most of the posts on here.
Chris did me right.

Are you even from this planet?

I hear everybody on here talk down about the service from POF, but I have always had excellent turn around time and service from them

I back ordered a 16" .308 upper from them October 20th and Chris told me not to expect it for at least 3 months... but to my surprise it arrived in time for Christmas...

I also send them a upper in November that had a small issue and they had it back to me within a week...

Maybe I am just lucky........

Just my 2cents but I will continue to do business with them and recommend them to friends

I agree that some have had very fast service but not everyone.
Still good rifles either way and I am on the list for a 308.

In deference to the all encompassing COC here at arfcomm, I will refrain from delving into a tirade of personal attacks, but you sir are a <COC violation #1> <COC violation #1> <COC violation #1> <COC violation #1> and also I think a big <COC violation #1> <COC violation #1> , your mother <COC violation #5> <COC violation #1> and finally, <COC violation #5>!!!

[quote]Originally Posted By okent:

I also posted this in a different thread on here. But have any of you had accuracy issues with the P308's? i have a 16" and a 20" and im using a leupold mark 4, with good rings and its all tight. i can shoot sub half moa with other guns, but these things refuse to do better than about 3-4 moa, its horrible. any one have any ideas? I have already sent the uppers back once because the rails were touching the gas block, i thought that was causing the accuracy issue, but its still the same. I called chris and this time around he kinda blew me off, which im not too happy about since I have like 6500 into the two of these guns, and they shoot worse than my SKS with open sights. any ways, any help would be appreciated.

CJG

Call POF and ask to talk directly to Frank. He will take care of you and I would guess that would be either a new upper, a new barrel or a refund.
Anytime I have spoke directly with Frank it gets done pronto.
Please post when you get any info.

Thanks for the heads up on talking to Frank. When i talked ot chris he basically in short said that he didnt know why they dont shoot right and to send em an email with traget pics and details on ammo used and optics. I thought it was enough that i said, its a leupold mark 4 and im using black hills and federal GMM, every magazine thats tested the gun with that ammo shot .5-.75 moa. So i took pics and sent em an email. ill wait a few days or maybe even a week and then if i dont here anything. Ill call Frank and hopefully we can work something out. So far the guns have functioned good. like they cycle the ammo and dont jam, thats all good, its just that they shoot like 3.5-4.5 inch groups.

CJG

Of course still no reply back. I am just going to wait until this coming tuesday and then call and talk to frank. He is deffinetly the guy i need to talk to, im done dealing with chris or the other guys that dont really pull the strings. im a pretty reasonable person, i just want my guns to shoot the way they are supposed to.

CJG

Frank will stand behind everything he sells/makes.

Turn-around time can vary depending on the problem.

if it is a barrel issue, it can be delayed because we do not always run all variations of barrels with each batch of blanks that come in.....it really does depend on what is going on with the rifle. we do try and get things taken care of in a timely manner.

I believe that POF really wants a happy customer but there is some kind of breakdown at times with customer service.
There has to be a better way for POF to handle this kind of stuff. In particular, what is the point of making this guy email pics of his groups when we all know this gun is headed back to POF eventually?

I would guess these rifles are test fired before they leave, it would be easy to just put them in a rest and shoot a 3 shot group and send the target with the gun, just like FN does with their SPR's(which are cheaper too). If it's a money or labor issue then add it to the cost of the gun, whats another 50 bucks?

Don't get me wrong, I have two POF's and am waiting on a 308 but there is some room for improvement.

I got a call today and they had looked at the pics. Yep another trip back for these guns. They are racking up some serious frequent flyer miles. This time they are supposed to get the "full look over". So hopefully these two will be good to go once they come back this next time. I agree, on testing. Barrett QC does a 10 round fire test on every gun before it leaves their factory, even guns sent in for warrenty or repair work still leave through the QC department, in that 10 round lieve fire test they examine accuracy as well. If these two would have been tested like that from the get got it would have saved pof at least 250 bux in shipping. But i guess most guns have no issues, so maybe their cost analisys is that its cheaper to just pay shipping on the few guns that have problems. Who knows, once i finally get them to group good, i will post pics. Thanks for the help guys.

CJG

one of mine is on trip number four back. my pof purchases are one of the worst mistakes i ever made.

Are you fighting operability issues or accuracy? At least mine operate correctly, its just that they shoot 4 inch groups @100. But i have really racked my brain on what could possibly cause it to shoot that poorly and i just cant figure it out. I could see if i felt plat between the barrel and the upper rail, that would cause innacuracies, but that feals tight. All i can do is just sit back and wait.

CJG

both. problems are as follows,
1 holds about a 3 moa group no matter what ammo used
2 feeding issues no matter mags used
3 rips bases off spent brass making you beat out stuck cases with cleaning rod
4 the 200 bucks i have spent on return shipping over the past 8 months and each time they say the famous line " its good to go and runs like a top my friend"
5 shitty customer service

Ya that sounds like that gun pretty much sucks in every aspect. I guess i should just consider myself "fortunate" that mine "only" has the accuracy issue. My first send back, i sent copys of the shipping receipts and they were prompt on getting a check cut and sent back to me. I will send the receipt in for this next one too. on the customer service, So far i have been able to talk to a person each time, so thats good. I was a little pissed when they asked for the targets and kind of blew me off, but i did what was asked and then the called me which is better than me having to make the call and hound them. So ya I am still trying to be optimistic and hoping that after this next trip they will be accurate and then the guns should live up to what i expected in the first place.

CJG

my lwrc works and shoots great though good luck.

Well I got the call from UPS today saying my guns are suposed to get delivered back tomorrow. I will say that the turn around times have been pretty quick each time i have sent these back. However, I did not receive any call about what the problems were or what they fixed. maybe there will be a note in along with them. I will keep you guys posted.

CJG

Got my guns back. looks like they gave me two different uppers. They dont look like brand new, i can tell that, but i went out and shot them and it seams that these two finally will shoot sub moa. way better than the 3-4 moa i was getting with the other uppers i had. They upgraded my 20" to a forward assist, so thats nice. I need to get those adams arms springs and hopefully that will keep the gauge down. I have a larue on order, im thinkin im going to be way more impressed with that than i have been with these. larue has treated me very well with their other products.

CJG

just took my 20in 308 for its first 2 trips. This guns shoots worse then my 16in SA socom 16 w/ iron sights. I get 2 shots touching in a 5 shot group and the other 3 are god knows where. Mines going back to POF if next weekend goes the same way

pof is just running themselves out business.

I had crappy accuracy when I went two weeks ago but I was fussing with the Raptor bipod I got from POF. I just orderd a Larue Harris combo. I going to try and get to the range early on Friday July 3rd since I am off that day and shoot from sand bags. I will definitely be able to tell then what type of accuracy this gun has. I just hope it doesn't require a barrel changeout because I just spent big bucks getting the barrel coated at Robar and so far, not a single malfunction with this bad boy.

I tried telling myself it was the bypod, then i thought it wasnt broke in etc. Well i finally got it back and now my two seam to be both sub moa guns which isnt bad. i think i can live with that.

CJG

I wonder WTF was wrong with those others?

Just had to return my P-308 20" upper for minor repair. I really did not want the hassle of having to return it, but Chris insisted it be returned.
5 days outbound trip, 1 week there, and 5 days return trip. Less than three week total. I was very pleasantly surprised.
Chris also advised he would refund my shipping costs.

I have no idea, I looked those things over, and over and over. didnt see any issues, I dont know if the crowns were messed up or the chamber or the??? i have no idea, all i know is i shot them and I had a friend who used to do a lot of high power comps, and neither of us could get 5 less than about 3 moa with FGMM or blackshills, it was unbeleviable how bad they shot. I couldnt figure out how something was causing the projectiles to all of a sudden just "fly" severeal inches out. Any ways, I hope they just threw those away, I pitty the fool that gets pieces of those...

CJG

I talked to the Larue rep at the NRA Show and he said their initial barrels they tried for their new 308 always had one flyer out of 5. He said the barrel guys knew exactly what was causing this and tweaked the gun and they all shoot sub MOA now. I would be interested to know what was causing it.

In case you didn't know it, the barrel blanks POF uses are extremely high quality. Just about every sub MOA bolt gun I see reviewed in Guns and Weapons for Law Enforcement or SWAT Magazine have Rock Creek Barrels.

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