AR15.Com Archives
 Out of spec rail?
InfiniteGrim  [Member]
3/8/2010 5:14:03 PM
I have your two piece 7" carbine rail, and it doesnt lock up tight at all. The bottom moves forward and back about 1mm and the top rocks back and forth. While i know two piece rails arent supposed to be rock solid, this is a little rediculous.

I am using a stock armalite M15 upper reciever
TDMAKER  [Industry Partner]
3/8/2010 5:30:51 PM
If you have a problem give one of us a call at the shop and we will do our best to help you.
thank you
TROY
MI
262-896-6780
InfiniteGrim  [Member]
3/8/2010 6:12:54 PM
Originally Posted By TDMAKER:
If you have a problem give one of us a call at the shop and we will do our best to help you.
thank you
TROY
MI
262-896-6780


Thanks for the promp reply, what are your hours?

Should i press 3 for you? Or do you want me to go to customer care?
TDMAKER  [Industry Partner]
3/8/2010 7:19:38 PM
Hours are 8 to 3.30 cst for the office .
Anyone who answers the phone can help. Ask for me I will help you
THANKS
TROY
MI

InfiniteGrim  [Member]
3/26/2010 7:39:01 PM
Oddly the lady on the phone told me to just send it in with a note, just send it today, you guys should get it monday.

So my question is, are you guys closed for easter, is you are will you beable to ship my rail back before then?
TDMAKER  [Industry Partner]
3/26/2010 8:38:54 PM
I would say we should be able to. call the shop and ask NIKKI directly when it will ship or call me on monday and i will help you 262-896-6780
thanks
TROY
MI


InfiniteGrim  [Member]
3/29/2010 3:23:45 PM
The replacement rail is back ordered NOOOOOOOOOOOOOOOOOOOOOO!

But its only a week wait!
TDMAKER  [Industry Partner]
3/29/2010 5:26:15 PM

sorry
TROY
MI
InfiniteGrim  [Member]
3/29/2010 5:33:06 PM
Originally Posted By TDMAKER:

sorry
TROY
MI


Troy I understand this is pushing it, but can i somehow get the 7" 2 piece FF rail instead and pay the $30 difference? It says you have those instock, sincei was hoping to get my rails for a weekend of shooting.

Of course i come up with this idea after you close.
InfiniteGrim  [Member]
3/30/2010 4:07:12 PM
WOW Troy you guys are amazing!

Just got off the phone and for $15 more your sending me the two piece free float version, Thank you VERY much.

Midwest Industry customer for LIFE
TDMAKER  [Industry Partner]
3/30/2010 5:38:30 PM
well i am glad you are happy wit the upgrade. sorry we were temporarily out of the others we have a bunch of rails in process. I am glad we could help you out with the free float.
TROY
MI
InfiniteGrim  [Member]
3/31/2010 10:23:50 PM
Who do you guys ship with, this is the tracking number you guys provided me withwork on any tracking website?

Now i even repeated this back on the phone and she confirmed i had it correct.
TDMAKER  [Industry Partner]
4/1/2010 6:49:56 AM
UPS OR IN WI ALSO SPEEDY

I am, leaving for the day on bus.
please call the shop and reconfirm i am sure it has shipped.
thank you
TROY
MI