AR15.Com Archives
 turn around time for sales dept. to return calls
RumbleTruck  [Team Member]
1/27/2011 10:01:50 AM
Hello CMMG,

I left a message yesterday around lunch time on the sales dept. phone about wanting to place an order and have yet to get a call back. I did not leave an e-mail because the message said that leaving a phone message and sending an e-mail would tie up two sales people.

I tired to send an IM just now, but got an error message that the CMMG user did not accept IM's...

Please advise

Thanks,

RumbleTruck

UPDATE

I never did get a return call, but when I called today the phone was promptly answered and my order placed.
I'm looking forward to my Evolution upper
CMMGinc  [Industry Partner]
1/27/2011 10:22:41 AM
You should get a phone call sometime this morning if I had to take a guess.
RumbleTruck  [Team Member]
1/27/2011 10:24:32 AM
Thanks
eracer  [Team Member]
1/27/2011 10:35:22 AM
That's pretty good. I've left two phone messages, and two e-mails over the last two weeks with another mfg., and have yet to hear back. I know SHOT kept everyone busy, but....

Maybe I'll just peruse the CMMG website instead.
SpecOps-13  [Team Member]
1/27/2011 5:48:59 PM
Things for many of the manufacturers was hectic over the past week
or 2. Shot Show is so Important and distracting. Things should get back
to normal if they haven't already...

Spec
eracer  [Team Member]
1/28/2011 6:22:15 PM

Originally Posted By SpecOps-13:
Things for many of the manufacturers was hectic over the past week
or 2. Shot Show is so Important and distracting. Things should get back
to normal if they haven't already...

Spec

Called back on Thursday, and the guy who can help me is out with the flu. Arrrggghhhh.

(Then again, what's the big deal, considering that our gummint is going to make me pay $200 to wait 6 weeks to get my lower....)
shadowcop  [Team Member]
1/28/2011 7:44:05 PM
What is it you want to know?
CMMG  [Industry Partner]
1/30/2011 9:21:43 AM
Give us a buzz monday, all the sickies should be back and running. Rather than going thru the tech support menu on the phones, you can call and ask for taz or jordan. If they aren't outside or talking with someone else, they will be able to answer answer any question you have.