Archived Posts » 59,646,491
Order Help please
7/31/2009 5:48:38 PM
I'm getting the below error message. Waited 5 minutes and tried again. Switched to another credit card and tried again.
Still no joy. Anyone know what's going on ??
5sub
Still no joy. Anyone know what's going on ??
5sub
Transaction Failed :: Transaction Error - Please Try Again in 5 Minutes
7/31/2009 7:14:35 PM
We had a problem with our credit card gateway today. Of course, we weren't informed of the issue by the company, so we weren't sure what the problem was until late afternoon. The issue has now been resolved, and anyone that has tried to process an order and got this error today can now go ahead and place your order.
Sorry for the inconvenience, and thanks to everyone who alerted us.
Sorry for the inconvenience, and thanks to everyone who alerted us.
7/31/2009 7:18:54 PM
Originally Posted By JLA:
We had a problem with our credit card gateway today. Of course, we weren't informed of the issue by the company, so we weren't sure what the problem was until late afternoon. The issue has now been resolved, and anyone that has tried to process an order and got this error today can now go ahead and place your order.
Sorry for the inconvenience, and thanks to everyone who alerted us.
We had a problem with our credit card gateway today. Of course, we weren't informed of the issue by the company, so we weren't sure what the problem was until late afternoon. The issue has now been resolved, and anyone that has tried to process an order and got this error today can now go ahead and place your order.
Sorry for the inconvenience, and thanks to everyone who alerted us.
Working fine now.
8/1/2009 5:51:24 PM
Man I thought I was the only one going crazy... kept trying and trying... didn't know who to ask but it is all good now! 
8/3/2009 10:28:42 PM
I just tried to place an order in the last couple of minutes and got the same error after two tries. I know its not the card. Any help would be appreciated.
8/4/2009 3:11:10 AM
Same here. I'm trying to renew my membership, but I'm getting the "try again in 5 minutes" error.
8/4/2009 11:08:28 AM
Sorry guys, the temp fix from Friday night was supposed to become a permanent fix yesterday; but that didn't happen until this morning.
Unfortunately, they ripped the band-aid off before the stitches were in, so we were down again last night (without our knowledge again).
Permanent fix is now complete with a new company, so everything should be set now... for real.
Unfortunately, they ripped the band-aid off before the stitches were in, so we were down again last night (without our knowledge again).
Permanent fix is now complete with a new company, so everything should be set now... for real.
8/14/2009 8:15:27 PM
10 days later still on the blink. dang I cant order.
