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 How do you guys manage your users PST files?
jeremyb74  [Member]
3/8/2012 9:43:45 AM
I have ours stored on a server share for backup and security purposes. As you know, the old format PST files have a 2GB max file size. Beginning with 2003 the file size limit was (I believe) increased to 4gb. My users are total pack rats and bitch on moan when they have to start deleting stuff. How you you guys handling this stuff?
NimmerMehr  [Team Member]
3/8/2012 7:37:11 PM
No exchange server?
PST on server or local machine?
Domain and roaming profiles?
Many slow link users or you all gigabit from server to workstations?
How do they use the items in the PSTs?
RR_Broccoli  [Team Member]
3/8/2012 9:33:03 PM
Delete a few of them randomly.

Blame file corruption due to overly large file size.

Talk loudly about it in the break room.

Failing that. Copy the backups to floppy disk and shove it up the ass of the non-cooperative users.

Realistically though, you need to start a top-down email policy for auditing purposes. Everything must be kept for 2 years (or whatever) and mandatory deletion after that. That will keep the upper limit down.

Email usage is one of those places where I really really wish being stupid actually hurt. Like, painful electric shock hurt.
skebe  [Team Member]
3/9/2012 12:01:38 AM
Archive to pst every 7-14 days. Keep separate pst's for every year. Burn them to dvd or network offsite storage.

jeremyb74  [Member]
3/9/2012 10:41:12 AM
Originally Posted By NimmerMehr:
No exchange server?
PST on server or local machine?
Domain and roaming profiles?
Many slow link users or you all gigabit from server to workstations?
How do they use the items in the PSTs?



No exchange server we use SLMail
PST is on a server share
On a domain, but no roaming profiles
All are 100mb wired connections
PSTs are used to store and sort emails from customers that contain ordersheets (excel spreadsheets). Our customer service people want to hang on to EVERYTHING to cover their asses if there is a porblem. Quotes, Orders and communications so when a customer says "That other part was ordered 15 inches longer than what I received" our guys can say "Bullshit, here's what you sent me!".

So I understand why they want to keep stuff, but if I don't stay on them they keep everything sent and received for years. I know there are some solutions like Mimosa, but they are geared towards Exchange.
jeremyb74  [Member]
3/9/2012 10:41:57 AM
Originally Posted By RR_Broccoli:
Delete a few of them randomly.

Blame file corruption due to overly large file size.

Talk loudly about it in the break room.

Failing that. Copy the backups to floppy disk and shove it up the ass of the non-cooperative users.

Realistically though, you need to start a top-down email policy for auditing purposes. Everything must be kept for 2 years (or whatever) and mandatory deletion after that. That will keep the upper limit down.

Email usage is one of those places where I really really wish being stupid actually hurt. Like, painful electric shock hurt.


This reply wins!!!!
paadams  [Team Member]
3/9/2012 5:04:22 PM
1) Upgrade to Exchange 2010.
2) Use built in archiving solution.
3) Import all PSTs.
4) Forbid the creation of new ones.
5) Profit???
cruze5  [Moderator]
3/9/2012 6:09:32 PM
it's not MY emails :)

teach them how to archive or sell them software that specifically backs up pst files, then nk2

Posted Via AR15.Com Mobile
jeremyb74  [Member]
3/9/2012 8:48:11 PM
Originally Posted By paadams:
1) Upgrade to Exchange 2010.
2) Use built in archiving solution.
3) Import all PSTs.
4) Forbid the creation of new ones.
5) Profit???


Damn, I know NOTHING about exchange and really hate to take on something else being a two man IT shop, we already have to be a jock of all trades.... exchange has always scared me. Looks like learning a whole new server OS or something. I guess it would look good on a resume though. LOL
paadams  [Team Member]
3/9/2012 8:58:10 PM
Originally Posted By jeremyb74:
Originally Posted By paadams:
1) Upgrade to Exchange 2010.
2) Use built in archiving solution.
3) Import all PSTs.
4) Forbid the creation of new ones.
5) Profit???


Damn, I know NOTHING about exchange and really hate to take on something else being a two man IT shop, we already have to be a jock of all trades.... exchange has always scared me. Looks like learning a whole new server OS or something. I guess it would look good on a resume though. LOL


I don't blame you. I don't support Exchange but we just upgraded and are in the middle of this process. Tried to take an exchange class using vouchers we have from our EA but the boss vetoed it and I'm going to a sharepoint class instead. I told her as long as I wasn't expected to support it, then OK. She said of course. I'm a network and VMware guy for the most part so I can't provide a lot of details on it, but I'm using the built in archive on my mailbox and it's worked well so far.

How many users? They may not want to spend that kind of money.
NimmerMehr  [Team Member]
3/9/2012 9:13:15 PM
For each account needed.

Create a PST per year for archive, move all needed emails by year to respective pst. This will take time moving all the email.
Copy pst to server or workstation and have outlook open the pst files.
Make a backup of the yearly pst and put someplace on server or on DVD/etc they can't edit.


Exchange won't save you with this problem, so skip it.
paadams  [Team Member]
3/9/2012 9:48:46 PM
Originally Posted By NimmerMehr:
For each account needed.

Create a PST per year for archive, move all needed emails by year to respective pst. This will take time moving all the email.
Copy pst to server or workstation and have outlook open the pst files.
Make a backup of the yearly pst and put someplace on server or on DVD/etc they can't edit.


Exchange won't save you with this problem, so skip it.


Have you used the built in archiving solution? It will fix the problem. It can archive everything older than 30 days or 90 days etc. Whatever you set it to.
NimmerMehr  [Team Member]
3/9/2012 11:57:27 PM
Yeah, but OP was making mention that they were hitting a 4gb wall.
My suggestion was for the existing piles of shit, not the new crap being made.

there is also the official buy shit from MS solution. http://support.microsoft.com/kb/297019
paadams  [Team Member]
3/10/2012 12:08:55 AM
The best solution to managing PSTs is to not use them.
TheRocketmac  [Team Member]
3/10/2012 10:38:34 PM
OST auto archives every 2 days to a PST with the same folder structure for that year. If it gets large, I cut it off and make a pst like 2012_02
dizza  [Member]
3/31/2012 8:20:41 PM
Originally Posted By paadams:
1) Upgrade to Exchange 2010.
2) Use built in archiving solution.
3) Import all PSTs.
4) Forbid the creation of new ones.
5) Profit???


Need Exchange Enterprise CAL's to use the Archive database features of Exchange 2010.

-d
paadams  [Team Member]
3/31/2012 9:35:27 PM
Originally Posted By dizza:
Originally Posted By paadams:
1) Upgrade to Exchange 2010.
2) Use built in archiving solution.
3) Import all PSTs.
4) Forbid the creation of new ones.
5) Profit???


Need Exchange Enterprise CAL's to use the Archive database features of Exchange 2010.

-d


Yep.