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Posted: 5/1/2024 10:50:39 PM EDT
Ordered some parts and accessories for my 55X rifles, approved Form 6s, Rolf said he was submitting for permits for several items, and haven’t heard since. It’s been over two months and the package hasn’t moved.
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Posted: 5/2/2024 6:54:39 AM EDT
[#1]
A few months ago. Came in a week, which has been the norm from past experience. He had all parts in stock. Rolf is great to deal with.
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Posted: 5/2/2024 3:53:38 PM EDT
[#2]
Yeah I’ve tried emailing him several times with no response. Package shows as still in Swiss customs, I’m assuming waiting on the export permits for the mags and bayonet
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Posted: 5/3/2024 9:23:39 AM EDT
[#3]
I just realized they charged my card again for another $350 almost 3 months after they initially charged me for the order. No email, receipt, call or anything. I’m confused, I know they’re legit and last time had no issues but the lack of communication and the additional random charges have me concerned
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TX, USA
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Posted: 5/6/2024 6:33:49 PM EDT
[#4]
If the second charge wasn't authorized then dispute it. I bet they will contact you then to get things straightened out.
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Posted: 5/6/2024 8:42:08 PM EDT
[Last Edit: vellnueve]
[#5]
Quote HistoryOriginally Posted By p230: If the second charge wasn't authorized then dispute it. I bet they will contact you then to get things straightened out. I finally made contact via email, not sure he understood but I sent him a screenshot of the extra charge. I’d dispute it otherwise but the products are still waiting export approval. They have a rep as honest sellers, I’m sure it’s a mistake |
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Posted: 5/7/2024 5:32:48 PM EDT
[#6]
Good to hear. Hopefully you get your money back.
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Posted: 5/9/2024 3:03:51 PM EDT
[#7]
Quote HistoryOriginally Posted By themao: Good to hear. Hopefully you get your money back. Yep it’s all good. I called him Tuesday, he said he’d check into it. Emailed me later in the day saying that he made a mistake and charged my account instead of someone with a similar name. Refund was issued and he also got the shipment moving again. Excellent resolution. |
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