So I go to your portal and hit the Certify button.

It goes to a page that comes up with a big blank field in the middle of it and does nothing.  

There is a link that says if it doesn't display properly, hit this link.

That takes me to a page where I can sign into my account.

I sign in and get to a "verify" page.

At this point I can not scroll down far enough to get to the bottom of the page.  I assume there is a button at the bottom to take me to the next "certify" page, but I can't get no farther than the OAL field.

What gives?

I was able to get past that by doing it on a desktop instead of a laptop.

I'm including the information as I go because I have yet to get any response from SS.

First one went through OK.  

Second one said it failed after three tries.  Then I noticed that I had two emails, one said it was pending research.  It's a CMMG MK57 so there is nothing special and I included pictures of the markings.  There is also a payment completed email.  So I hope it just needs someone to look at it.  It still shows up  on the SS portal as ready to certify and certify now.  

Third one, second CMMG, a MK10 this time, is also Pending Research.

Fourth one also is pending research, a Palmetto State Armory AKV.

This time I caught a the reason why and it said the manufacturer is unknown?  CMMG, Inc. and Palmetto State Armory?  Anyone else run into this?  I included pictures of markings.  Hope that helps.

So I go back into eforms and I look at the information, specifically the attached files and NONE of the pictures I uploaded when I files the form 1s with SS were attached.  NONE.  Why did upload the files if you weren't going to pass them along.  I can tell you from prior experience with 60 some forms that those files sometimes mean the difference between an approval and a denial.

What the heck is going on?